Outside Parts & Service Sales

QUALITY EQUIPMENT LLC; Edenton (NC); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive bonus program

Medical and dental insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

401(k) with employer match

Employee discount

Training & development

Resumo da oferta

Quality Equipment LLC in Edenton, NC, is seeking an Outside Parts and Service Salesperson to grow parts and service sales at our Edenton store. You will market promotions, assist counter sales, and ensure reliable customer support across a defined territory.

The role requires 1+ year in parts operations, strong communication, and a valid driver’s license. Expect a competitive base wage with a structured bonus program, benefits, and opportunities for advancement.

Qualificações

• High School Diploma or equivalent experience.
• 1+ year experience in Parts Department operations.
• Proficient with Microsoft Office and internet.
• Ability to write and speak effectively to individuals and groups.
• Ability to work extended hours and weekends.
• AG background preferred.
• Valid driver’s license.

Responsabilidades

• Markets parts and service sales through promotions, warranties, and inspections.
• Communicates customer complaints for quick resolution and ensures satisfaction.
• Provides parts and service solutions for maintenance and repair.
• Assists with counter sales, including Saturdays as required.
• Retains and develops customers within assigned territory for parts and service.
• Collects and updates customer equipment information for marketing promotions.
• Delivers parts to customers and supports loading for the day.
• Provides pricing feedback and monitors competitor promotions.
• Maintains company vehicle and attends training to support dealer development.

Conhecimentos

Communication skills

Customer service

Teamwork

Time management

Formação académica

High School Diploma

Ferramentas

Microsoft Office

Internet skills

Driver's license

Descrição da oferta de emprego

Salary Range: $45,000.00 To $65,000.00 Annually

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.

Outside Parts and Service Salesperson to join us in our Edenton store.

BASIC FUNCTIONS AND RESPONSIBILITIES:

• Markets parts and service sales through special parts promotions, Quality Assurance packages, extended warranties, and machine inspections
• Communicates customer complaints to the appropriate department(s) to achieve a quick resolution. Follows the resolution process so that maximum customer satisfaction may be achieved
• Provides parts and service solutions to the customers (maintenance and repair)
• Assists with counter sales to support customer needs, including Saturday work as required
• Responsible for the coverage, retention, development and acquisition of all customers within an assigned territory or sales market for parts and service
• Collects and updates customer equipment information (serial numbers, hours, number of rows, etc ) for use in parts, service, and sales marketing promotions
• Provides parts and service solutions to the customers (maintenance and repair)
• Delivers parts to the customers as required (include pulling parts and loading for the day)
• Provides feedback about pricing and promotions of competitors
• Regularly cleans and properly maintains company vehicle as to protect company assets and to represent Quality Equipment professionally
• Attends required training meetings designed to promote overall employee and dealer development
• Provides constructive input on parts and service marketing plans
• Assists with afterhours parts phone service, when necessary
• Other duties, as required, for overall location functionality

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:

• High School Diploma or equivalent experience
• 1+ year experience in Parts Department operations
• Ability to use standard desktop applications, such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• AG background, preferred
• Valid driver’s license for potential driving situations
• Must maintain driving records per insurance carrier standards

PHYSICAL DEMANDS:

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting
• Visual: Working with smart devices and manuals
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp

• competitive base wages and a structured bonus program
• medical and dental insurance
• flexible spending account
• life insurance
• paid time off
• paid holidays
• a 401(K) program with employer match
• a company discount
• significant paid training and opportunities for professional and personal development

Our goal is for our employees to reach their full potential.