Outside Operations Staff (Part-Time)

pgatour; San Antonio (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

TPC San Antonio, part of the PGA TOUR network, seeks an Outside Operations Staff member to greet guests, assist players, and manage golf car services on site. This role involves active outdoor work and excellent hospitality to Members and resort guests.

Responsibilities include assisting with golf car operations, equipment handling, and delivering information about course features. Candidates must have a high school diploma and a valid driver''s license, and be prepared for shifts based on

Qualifications

• High school diploma or equivalent education.
• Previous experience working in customer service, preferably in a country club or equivalent.
• Valid driver''s license required.

Responsibilities

• Assist PGA Tour players, Members and guests with golf needs, ensuring a smooth, enjoyable experience.
• Greet and welcome members and guests.
• Open golf car facility and pull cars to the bag staging area.
• Unload bags and load them on carts; drive carts as needed.
• Provide information on course features and yardage markers.
• Keep cars clean and stocked with towels, scorecards, pencils, and divot material; wash as needed.
• At closing, secure cars and charge batteries.
• Ensure Golf Car Facility is clean and orderly.
• Support practice facility operations: ball pickup, setup, and maintenance.
• Assist guests departing the facility; ensure clubs are cleaned and loaded.
• Enforce club rules, dress, and beverage policies.
• Other duties as assigned.

Skills

Customer service

Guest relations

Education

High School Diploma

Job description

Located in the heart of the Texas Hill Country, TPC San Antonio is a private resort, accessible exclusively to Members, their guests and guests of the adjoining JW Marriott San Antonio Hill Country Resort & Spa. TPC San Antonio provides our Members and Resort guests the avenue to enjoy 36-holes of championship golf, along with a host of resort benefits, from fine dining to luxury spa treatments to hours at the on-site Riverbluff Water Experience. TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf's most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR's Valero Texas Open since 2010.

Tee up your career as a part of our team with the TPC Network!

The Outside Operations Staff provide critical service to our members and guests. Usually, they are the first Club representative to meet and greet members and guests when they arrive at the Club.

QUALIFICATIONS

• High school diploma or equivalent education
• Previous experience working in customer service, preferably in a country club or equivalent
• Valid driver's license required

RESPONSIBILITIES/DUTIES

• Assist PGA Tour players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
• Greet and welcome members and guests
• At opening assist in pulling all golf cars from the golf car facility to the bag staging area
• Remove golf bags from member's and guest's car and load them on a golf cart. Where applicable, drive the golf car to the staging area
• Give all members and guests miscellaneous information that may help them in playing the course. (e.g. yardage markers on sprinkler heads are measured to the middle of the green.)
• Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material. Drive dirtied golf cars to the car washing area; wash car, wipe down car, stock golf car with clean towels, pencil, score card, and divot repair material
• At closing, drive golf cars into golf car facility and plug them into the battery charger
• Ensure that the Golf Car Facility is always clean and orderly
• Perform periodic car maintenance and minor special repairs. Update car service records
• Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play. Continually replenish the supply of practice facility balls. Using a golf cart, patrol the practice tee and pick up trash and practice golf ball bags. Rotate practice facility area in accordance with tee maintenance program. Collect, clean and bag balls at the end of play, ensuring that all range balls are in excellent condition at all times by culling damaged balls
• Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member's or guest's vehicle
• Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
• Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
• Special projects or other duties as assigned

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

Travel

Travel is not expected for this position

Work Schedule Expectations

This position requires shifts as necessary based on business levels

Supervisory Responsibility

This position has no direct supervisory responsibilities