Outside Operations Staff

TPC Network; San Francisco (CA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

Health Savings Account with employer贡献

Wellness Reward Program

Life and Disability Insurance

401(k) plus employer match andEmployer

Pet Insurance

Employee Assistance Program

Paid Time Off and Holidays

Complimentary employee meals

Access to PGA TOUR golf tournaments

Tuition Assistance

Playing privileges and employee counts

Zusammenfassung

TPC Harding Park in San Francisco, CA, seeks an Outside Operations staffer to deliver superb guest service and support for PGA Tour players, members, and visitors. You will manage golf car logistics, greet guests, and ensure a clean, well‑stocked, safe practice and playing environment.

Qualified applicants have a high school diploma, customer service experience (country club preferred), and a valid driver’s license.

Qualifikationen

• High school diploma or equivalent education.
• Previous experience working in customer service, preferably in a country club or equivalent.
• Valid driver’s license required.

Aufgaben

• Assist PGA Tour players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible.
• Greet and welcome members and guests.
• At opening assist in pulling all golf cars from the golf car facility to the bag staging area.
• Remove golf bags from member’s and guest’s car and load them on a golf cart. Where applicable, drive the golf car to the staging area.
• Give all members and guests miscellaneous information that may help them in playing the course.
• Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material.
• At closing, drive golf cars into golf car facility and plug them into the battery charger.
• Ensure that the Golf Car Facility is always clean and orderly.
• Perform periodic car maintenance and minor special repairs. Update car service records.
• Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play. Continually replenish the supply of practice facility balls.
• Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member’s or guest’s vehicle
• Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
• Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
• Special projects or other duties as assigned

Kenntnisse

Customer service

Guest service orientation

Communication

Valid driver's license

Teamwork

Ausbildung

High school diploma or equivalent

Jobbeschreibung

TPC Harding Park, located in San Francisco, CA, offers two impressive golf courses, and an award winning restaurant, all open to the public. TPC Harding Park has been honored as “#13 Municipal Golf Course in the United States” as well as the “#24 Best Course to Play in California,” by Golfweek Magazine. Golf Digest Magazine has also named it as, “one of the Best Places to Play,” ranking it a 4.5 star golf course. TPC Harding Park enjoys a storied history as a frequent PGA TOUR stop and hosted the 2020 PGA Championship.

Tee up your career as a part of our team with the TPC Network!

The Outside Operations Staff provide critical service to our members and guests. Usually, they are the first Club representative to meet and greet members and guests when they arrive at the Club.

QUALIFICATIONS

• High school diploma or equivalent education
• Previous experience working in customer service, preferably in a country club or equivalent
• Valid driver’s license required

RESPONSIBILITIES/DUTIES

• Assist PGA Tour players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
• Greet and welcome members and guests
• At opening assist in pulling all golf cars from the golf car facility to the bag staging area
• Remove golf bags from member’s and guest’s car and load them on a golf cart. Where applicable, drive the golf car to the staging area
• Give all members and guests miscellaneous information that may help them in playing the course. (e.g. yardage markers on sprinkler heads are measured to the middle of the green.)
• Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material. Drive dirtied golf cars to the car washing area; wash car, wipe down car, stock golf car with clean towels, pencil, score card, and divot repair material
• At closing, drive golf cars into golf car facility and plug them into the battery charger
• Ensure that the Golf Car Facility is always clean and orderly
• Perform periodic car maintenance and minor special repairs. Update car service records
• Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play. Continually replenish the supply of practice facility balls. Using a golf cart, patrol the practice tee and pick up trash and practice golf ball bags. Rotate practice facility area in accordance with tee maintenance program. Collect, clean and bag balls at the end of play, ensuring that all range balls are in excellent condition at all times by culling damaged balls
• Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member’s or guest’s vehicle
• Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
• Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
• Special projects or other duties as assigned

Pay Range: $22.01 - $22.01 per hour

Benefits

• Medical/Dental/Vision
• Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability Insurance
• 401(k) plus employer match and employer contribution
• Pet Insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

• Travel is not expected for this position

Work Schedule Expectations

• This position requires shifts as necessary based on business levels

Supervisory Responsibility

• This position has no direct supervisory responsibilities