Outside Operations Attendant - Part-Time

Indian River County Board of County Commissioners; Vero Beach (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Indian River County Board of County Commissioners is seeking a Golf Course Attendant at Sandridge Golf Club in Vero Beach, FL. The role supports starter/ranger duties, course maintenance and courteous enforcement of course rules to ensure a positive guest experience.

You will assist with driving range setup, pace of play monitoring and daily logging as directed by the supervisor. Requires elementary school graduation with several years of experience or equivalent education, and a valid Florida

Qualifications

• Elementary school graduation and several years of working experience.
• Demonstrated ability to follow procedures and policies.
• Valid Florida Driver's License preferred.

Responsibilities

• Provide outstanding service to each customer.
• Welcome patrons to the golf course and explain rules.
• Inform guests of course and cart path rules and directions.
• Record tee times and cart numbers; verify check-in receipts.
• Assist with driving range setup and course maintenance tasks.
• Monitor pace of play and direct slower groups.
• Communicate with staff to manage day’s events.

Skills

Customer service

Communication

Rule enforcement

Driving golf carts

Pace of play management

Team collaboration

Litter collection

Education

Elementary school graduation and work experience

Job description

Performs a variety of functions related to the operations of a golf course, including starter/ranger duties, routine maintenance, and enforcement of golf course rules. This position works under the guidance and direction of the immediate supervisor.

• Provides outstanding service to each customer
• Welcomes patrons to the golf course
• Informs guests of course and cart path rules; gives directions to points of interest around the facility
• Collects receipts from each customer to verify check-in; properly records tee times and cart numbers
• Maintains constant communication with the Pro Shop Attendant(s) to keep all staff informed of the pace of play and issues of the day.
• Responds to all customer concerns, questions, and complaints in a positive, respectful, and courteous manner at all times; reports these comments to a supervisor
• Keeps the grounds tidy of litter and debris in all areas assigned
• Assists with the execution of tournament needs such as: Driving Range Set Up, On-Course Game Set-Up, Shuttling of Players, Directing Traffic
• Assists in course maintenance by fixing divots and ball marks.
• Monitors the needs of the driving range and tidy’s baskets and hitting stations.
• Monitors pace of play and directs slow groups
• Speaks to patrons on the course and assists them in any way possible
• Follows and implements all procedures and policies as described in the Sandridge Golf Club Employee Manual

Education and Experience:

Elementary school graduation and several years of working experience, or an equivalent combination of formal education and working experience.

Licenses, Certifications, or Registrations:

• Must possess a valid Florida Driver's License.

Knowledge, Abilities, and Skills:

Knowledge of and ability to tactfully enforce golf course rules, regulations, policies, and procedures.

Knowledge of current and future golfing events in order to promote such events.

Ability to read fee payment receipts and starting timesheets.

Ability to complete and maintain daily reports and logs.

Ability to make judgmental decisions on players' abilities and playing speed.

Ability to operate golf carts.

Ability to perform routine preventive maintenance and inspections on carts.

Ability to perform routine servicing on carts such as filling gas tanks, checking for damage, washing, and waxing.

Ability to lift golf clubs into and out of carts and lift, carry and move water coolers.

Ability to remove and replace range tee markers and bag stands, chip range balls from rough areas, and clean range tee area.

Ability to operate range tractor and ball picker.

Communications skills sufficient to interact knowledgeably with golfers.

Ability to understand and follow oral instructions.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

JOB DESCRIPTION / ADA ACKNOWLEDGEMENT

ATTESTATION

I understand that a qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

I have read the job description for the above position and understand the job duties, requirements, and responsibilities for the position. I attest that I am able to perform the essential functions as outlined in the job description either with or without accommodation. I understand that if I require accommodation, I will contact the Human Resources Department to request accommodation.

If I have any questions about the job duties described in the above job description, I should discuss them with my immediate supervisor or a member of the Human Resources staff.

I have discussed any questions I may have had about this job description prior to signing this
form.

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Employees Signature Date

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Employees Name (Please Print) Employee Number