Outside Guest Service Attendant

Troon; Santa Fe (NM); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Marty Sanchez Links de Santa Fe, part of Troon, seeks a seasonal Outside Guest Service Attendant for up to 6 months. The role focuses on helping guests with outside services, handling bags, cleaning clubs, and supporting golf operations in a fast-paced environment.

Responsibilities include keeping clubhouse areas tidy, executing tournament support, and educating guests on course and cart policies. A valid driver’s license is required.

Qualifications

• Less than high school education or up to one month related experience.
• Valid Driver’s License is required.

Responsibilities

• Assist with the upkeep of the clubhouse, cart storage area and parking lot.
• Assist in the setup and execution of golf tournaments and outings.
• Provide courteous service to guests, assist with bag handling and club cleaning.
• Maintain cart staging and wash areas in neat, orderly condition.
• Prepare golf carts for play following Troon Golf standards.
• Educate players on course policies, cart policy and pace of play.
• Assist players by changing spikes when needed.
• Perform range maintenance and manage ball inventory throughout the day.
• Assist with food and beverage activities as needed.

Skills

guest service

Education

Less than high school / up to 1 month related experience

Job description

Marty Sanchez Links de Santa Fe, located in Santa Fe, NM, is pleased to announce an excellent career opportunity for a full-time Outside Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Role Type

Seasonal (Position will last 6 months or less)

General Purpose

• Creates a positive experience by assisting guests and members with outside services.

Essential Duties

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• May direct start of play.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience

• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience

Physical Demands

• Frequently stands, walks, uses hands, talks or hear.
• Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches.
• Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise

• Regularly works in wet or humid condition (non-weather).
• Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses

• Valid Driver’s License.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.