Outside Golf Services

Bretton Woods Recreation Center; Germantown (MD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Access to our 18-hole golf course

Free meals during work shifts

Free and accessible parking

Job summary

Bretton Woods Recreation Center in Germantown, MD is hiring an entry-level Outside Golf Services team member. Under the Golf Professional staff, you will maintain practice areas, care for member push carts and bags, and clean/store riding carts, with day shifts and a part-time schedule.

You will deliver friendly customer service to golfers and guests, assist with equipment, monitor cart readiness, and help coordinate with shop and maintenance staff.

Qualifications

• Must be at least 16 years old with a learner’s permit.
• Strong customer service skills and a friendly demeanor.
• Basic knowledge of golf and golf course operations.
• Ability to lift and carry golf bags, equipment, and range balls.
• Flexible to work weekday mornings, weekends, holidays, and potentially irregular hours.

Responsibilities

• Staging and charging golf carts; ensure amenities are available.
• Monitor and label cart inventory and condition.
• Keep practice facilities tidy and organized.
• Reload range balls and maintain inventory.
• Assist golfers loading bags onto carts.
• Provide rental clubs and equipment assistance.
• Communicate course conditions and events to staff.
• Deliver courteous, professional customer service.
• Coordinate with golf shop and maintenance staff.
• Relay golfer feedback to management.

Skills

Customer service

Communication

Golf knowledge

Teamwork

Job description

Job DetailsLevel: EntryJob Location: Germantown, MD 20874Position Type: Part TimeEducation Level: NoneSalary Range: $18.00 - $18.00 HourlyJob Shift: DayUnder the supervision of the Golf Professional staff, the Outside Golf Services will be responsible for the maintaining of the practice areas, care of member push carts and bags, and the cleaning/storing/staging of riding carts.

Reports to: Assistant Golf Professionals, Golf Professional

Supervises: None

Essential Functions

• Ensure golf carts are staged and ready for use, properly charged, and equipped with necessary amenities.
• Monitor cart inventory, ensuring carts are clean, in good condition, and appropriately labeled.
• Keep the practice facilities (driving range, putting greens, etc.) tidy and organized.
• Collect and replace range balls, refill ball dispensers, and maintain accurate ball inventory.
• Assist golfers in loading and unloading golf bags onto carts.
• Provide assistance with rental clubs and other equipment as needed.
• Monitor course activity and communicate any concerns to the golf course management.
• Provide exceptional customer service to enhance the overall experience for golfers and guests.
• Address any issues or complaints courteously and professionally, seeking resolution where possible.
• Coordinate with other staff members, including the golf shop manager, golf professionals, and course maintenance team.
• Relay important information about course conditions, upcoming events, and golfer feedback.

Physical Demands and Work Environment

• Lift, push, pull, carry up to 50lbs.
• Standing and walking for extended periods of time.
• Repetitive motion.

Benefits Offered

• Access to our 18-hole golf course*
• Free meals during work shifts
• Free and accessible parking
• *Subject to availability and management approval

Our Mission

Great people creating lasting memories in an inclusive, and family-friendly environment.

Our Vision

We aim to be the leading recreational and wellness destination for the international community in the greater Washington D.C. area.

Our Values

• International & Family-Friendly
• Respect, Inclusiveness, Integrity
• Quality & Excellence
• Environmental Responsibility
• Financial Responsibility
• Transparency & Open Communication

QualificationsRequirements and Qualifications

• Must be at least 16 years of age and possess, at a minimum, a learner’s permit.
• Strong customer service skills with a friendly and approachable demeanor.
• Basic knowledge of golf and golf course operations.
• Ability to communicate effectively with golfers and staff members.
• Physical fitness and ability to lift and carry golf bags, equipment, and range balls.
• Attention to detail and a commitment to maintaining a clean and organized environment.
• Flexibility to work weekday mornings, weekends, holidays, and potentially irregular hours.