Outreach Worker (Vacancy)

City of Columbus; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Job summary

Columbus Public Health is seeking a dedicated outreach coordinator to educate at‑risk populations on reproductive health and wellness. You will assist clients in navigating healthcare options and connect them to community resources, working under general supervision.

The role includes answering phones, helping at the public window, and handling clerical paperwork while promoting services and coordinating transportation when needed.

Qualifications

• High school diploma or GED required or equivalent.
• Strong communication and interpersonal skills for outreach.
• Ability to assist clients with healthcare access and information.

Responsibilities

• Conduct outreach and education to at‑risk populations on reproductive health and wellness.
• Assist clients in accessing healthcare and community resources.
• Answer phones, operate the public window, and complete clerical tasks.
• Promote program services and coordinate transportation to testing or treatment.
• Represent Columbus Public Health at community events and meetings.

Skills

Public health outreach

Health education

Customer service

Communication

Education

High school diploma or equivalent (GED)

Driver's license

Job description

Starting Pay Range

$21.22 to $23.58 per hour

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Under general supervision, this position will conduct outreach, reproductive health and wellness education to at‑risk women, men, teens and partners. This position will assist clients in accessing healthcare and other community resources to address health outcomes. It will conduct activities to support and promote reproductive healthcare service within Columbus Public Health with linkage to other CPH services and community partners as appropriate. Performs related duties as required.

This position is responsible for assisting customers by answering phones, working the public window and filling out clerical paperwork. Primarily assigned to the Vital Statistics Program but may work in any program of Columbus Public Health as needed.

Urges target citizens to seek professional help and guidance from programs and services;

Follows up on contacts and submits reports of outreach activities;

Seeks out individuals throughout the community and speaks with them to become familiar with their problems;

Participates in community and neighborhood events and activities calculated to acquaint the residents of an area with services or programs;

Speaks before community groups to establish rapport between community and program representatives and to publicize available programs and services;

Arranges transportation for individuals to testing and treatment facilities or other community-based services;

Contacts other agencies and groups to solicit their aid and cooperation with outreach programs;

Learns to maintain records on individuals who require treatment and/or participate in the programs;

May prepare news releases and promotional material concerning outreach programs and services;

May need to communicate with individuals who have limited English language skills;

May provide child care services that serve to enable clients to receive testing or treatment;

May perform on-site visits to businesses to review compliance status and submit written reports on findings;

May be assigned to serve as a member of an Incident Command System (ICS) Team, or a similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations. Assignment may include serving as a department and/or community incident commander or on the incident command team.

Completion of the twelfth school grade. Substitution(s): A certificate of high school equivalence (GED) will be accepted in lieu of the twelfth school grade requirement.

Possession of a valid driver’s license.

Some positions may require specialized skills, background, and/or certification due to the nature of, or funding requirements for, the program.

Recruitment #: 26-3112-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Keairah McKinney

Columbus Public Health

240 Parsons Ave., 314 B

Columbus, Ohio 43215

P: [phone]

E: [e-mail]

The City of Columbus is an Equal Opportunity Employer