Outreach Worker

Urban Peak

Denver (CO)

Ibrido

USD 42.000 - 59.000

Tempo pieno

4 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Medical & Dental insurance

Vision plan

Flexible Spending Plan

Life Insurance

Disability insurance

403(b) Retirement Plan

Paid holidays

Paid time off

Employee Assistance Program

Language pay differential

Mentorship & growth

Descrizione del lavoro

Urban Peak seeks an Outreach Worker to connect with youth under 25, build trust, and guide them toward self-sufficiency. You will partner with shelters, police, and health services to coordinate resources and facilitate housing exits. A trauma-informed approach and strong communication are essential.

The role includes on-street outreach, data collection, and collaboration with multi-disciplinary teams to support youth in Denver’s homeless communities.

Competenze

A master’s degree or bachelor’s with relevant experience as described.
Experience in trauma-informed care and engagement with street youth.
Ability to work with diverse, LGBTQ+ youth and high-need individuals.

Mansioni

Outreach to youth on the streets and at shelters to promote services.
Provide case management, referrals, and programming to youth.
Collaborate with partners and city agencies to engage encampments.

Conoscenze

Trauma-informed care

Crisis intervention

Communication skills

Interpersonal skills

Microsoft Office

Confidentiality

Team collaboration

Bilingual desirable

Formazione

Master's degree in social work, psychology, or child development

Bachelor's degree in behavioral science or related field

5 years’ FT experience with homeless/runaway youth

Strumenti

Microsoft Office Suite

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Denver, CO, US

8 days ago Requisition ID: 1386

Salary Range: $24.26 To $24.26 Hourly

Job Summary:

Under the supervision of the Outreach Program Manager, the Outreach Worker will be responsible for connecting with youth on the streets to build healthy and strong relationships with these youth in hopes of helping them on their path to self-sufficiency. The Outreach Worker acts as a liaison to inform youth, the community, and businesses about the services offered by Urban Peak to promote the health, safety, and well-being of homeless and runaway youth and to assist them in permanently exiting the street life. Other duties include coverage of program shifts at the Mothership, outreach on the streets and to Denver area shelters, intensive and basic needs case management, and facilitation of activities. This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Large encampments in Denver are becoming more commonplace and present a set of unique challenges. Some of the other duties of this position, in collaboration with other outreach workers from partner agencies, that include case managers, outreach workers, a peer support specialist and street nurses, will also serve as the service providers dedicated to engaging marginalized individuals in these complex environments. Services provided will include but are not limited to: crises intervention; supplying of basic needs (socks, food, cold weather gear, etc.); facilitation of increased access to the Urban Peak shelter, micro communities, medical respite, medical and behavioral health care and COVID-related health care and shelter; transportation; client advocacy; and general service linkage. This position will also build relationships and collaborate with Denver Police, Denver Department of Public Health and Environment, Parks and Recreation, and other city entities as needed to best engage and serve those living in large encampments.

The Urban Peak Outreach Worker will specialize in connecting with youth under the age of 25 and will work to connect with the youth as Case Managers for longer term case management and support. This position will ensure that interactions and interventions are trauma informed and emphasize the physical and emotional safety of youth and staff.

staff.

Who You Are:

A master’s degree in social work, psychology, or child development AND a minimum of two (2) years’ treatment-oriented or case management experience; OR a bachelor’s degree in behavioral science, human services, or related fields AND three (3) years’ experience working with children/youth; OR 5 years’ full-time (FT) experience with homeless or runaway youth.
Experience in providing trauma informed care or willingness to adapt this approach is required
Experience, competence, sensitivity and ability to connect well and work effectively with the homeless youth community, especially youth who identify as LGBTQ, or are often difficult to engage, mentally ill, addicted to substances or otherwise impaired
Skill in oral and written communications
Skill in negotiating and mediating, particularly in sensitive situations as well as some skill in crisis intervention and de-escalation
Able to communicate effectively with a diverse population
Able to make independent judgement and sound decisions using available information while maintaining appropriate confidentiality
Able to function as a member of a multi-disciplinary team and work with collaborating agencies Lived experience reflective of the youth we serve encouraged but not required
Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel)
Understanding of the provision of and commitment to trauma-informed care and positive youth development
Must be insurable as a driver on Urban Peak's auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and/or an approved personal vehicle
Must be QMAP-certified or eligible for QMAP certification.
Ability to use second language in written and verbal communication is desired but not a requirement (most common languages in the Denver Metro area).
Must pass both federal and state background checks
Must pass pre-employment physical
Must pass pre-employment tuberculosis (TB) screening
Ability to provide proof of education (HS Diploma OR Official Transcripts)

What You Will Do:

The duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional work functions and duties may be assigned.

All Outreach Worker positions will be responsible for performing the general work duties listed:

Actively represent Urban Peak in the community to persons interested in the issue of homelessness for education, funding, and advocacy purposes
Works collaboratively with shelters to identify homeless persons living in the shelter that need assistance accessing services and housing
Attends all required staff meetings and client reviews, being prepared to address client issues
Assists in conducting yearly Point In Time survey
Attends professional trainings as required
Accompanies youth on group outings (e.g., DMV, movies, and other recreational activities)
Educates and trains volunteers in all aspects of working with youth who are homeless or at high risk of homelessness
Actively engage youth on the streets, in the Mothership, and other Urban Peak programming
Accountable to all defined outcomes, both individually and team level
Track and maintain supplies for the Outreach team, as well as place orders, arrange for pick-up, and communicate clear standards of proper use and storage of items used in the Mothership
Focuses on a limited number of large encampments and non-congregate shelters prioritized by City. In the least intrusive manner possible, collects aggregate de-identified data on the population and service needs of identified camps. Documents and reports back to supervisors in a timely fashion to inform them of client dispositions, camp trends, and additional services needed.
Develop, implement, and maintain programming to deliver resources and knowledge to youth on the streets as well as to build community with youth on the streets
Seek out and build trusting and healthy relationships with youth who are not yet accessing other services at Urban Peak
Attend Human Trafficking events and represent Urban Peak in Human Trafficking efforts within the community
Work to provide street youth resources through street outreach using a trauma-informed approach
Case Management and Referrals
Collaborates with homeless service providers in the community and Urban Peak programs to provide optimum coordination, communication and continuity of services
Assists youth into permanent housing and/or family reunification and provide referrals for supportive services to help maintain stability
Accepts referrals from other agencies and works collaboratively with staff of all agencies to provide contact and to support additional goals
Implements individual assessments and develops case plans with participating youth to identify needs and provide appropriate resources and services
Work to provide street youth resources through street outreach using a trauma-informed approach
Develops relationships with homeless/runaway youth to encourage and assist them in moving from the streets into housing or appropriate reunification with parents/legal guardians, or networks of support
Provide milieu supervision through a trauma informed approach, working to ensure the physical and emotional safety of the youth and their environment
Provide youth direction and referrals and cultivate relationships that could eventually move to case management
Work with youth to maintain cleanliness of the environment

Documentation

Accurately document all services including assessments, case notes, service plans, and specific services received by client into HMIS
Collect and maintain accurate data on an ongoing basis
Document relevant and significant events that occur during the shift in the Communication Log
Maintain clear and effective communication with other staff regarding clients
Work to ensure client confidentiality

Intakes and Assessment

Complete thorough intakes in a manner that begins to establish comfort and trusting relationships
Assess the level of need and intent of youth and make recommendations regarding youth’s involvement in other Urban Peak programs

What We Offer: