Outreach Team Lead - Field & Peer Support

Marigold Health; United States; A distancia; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

PTO 20 days

Sick time 9 days

8 holidays

Health insurance

401k

TalkSpace

Dependent premiums coverage

Mental health benefit

FSA/HSA

Descripción de la vacante

Marigold Health in the United States seeks an Outreach Supervisor to lead a team of Outreach Specialists, travel regionally, and coordinate field outreach and enrollment efforts. You will coach staff, manage schedules, and grow partnerships with providers and community organizations while maintaining compliance and high-quality documentation.

Ideal candidates bring 2–3 years in outreach or healthcare engagement, peer support certification in Delaware (or pursuing it), excellent communication,

Formación

• 2–3 years of experience in community outreach or related role.
• Experience mentoring or guiding peers and leading a team.
• Lived experience with or strong understanding of substance use or mental health recovery.
• Certified Peer Support Specialist in Delaware or pursuing certification.
• Excellent interpersonal and communication skills; you can build trust with members, partners, and teammates.
• Willing to travel up to 75% across Delaware.
• Ability to work independently in a startup environment.

Responsabilidades

• Lead and supervise a team of Outreach Specialists with weekly coaching and as first point of contact.
• Set schedules, approve PTO, timecards, and expense reports; own team performance.
• Help onboard and train new Outreach Specialists and reinforce workflows and tools.
• Conduct site visits and outreach; enroll people and hand off to Peer Support Specialists.
• Build relationships with providers and community organizations; represent Marigold at meetings.
• Identify referral trends, feedback, and gaps; propose improvements to leadership.
• Facilitate in-person 1:1 or group peer support when assigned; ensure compliance.
• Maintain accurate records of outreach and enrollments; manage documentation.
• Flexible schedule including early mornings (5–6 AM), evenings, and weekends.

Conocimientos

Team leadership

Mentoring

Community outreach

Travel willingness

Educación

Peer Support Certification (Delaware)

Herramientas

CRM tools

Data entry systems

Descripción del empleo

Marigold Health in the United States seeks an Outreach Supervisor to lead a team of Outreach Specialists, travel regionally, and coordinate field outreach and enrollment efforts. You will coach staff, manage schedules, and grow partnerships with providers and community organizations while maintaining compliance and high-quality documentation.

Ideal candidates bring 2–3 years in outreach or healthcare engagement, peer support certification in Delaware (or pursuing it), excellent communication,