Outreach Specialist I

Accolade, Inc.; Myrtle Point (OR); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare services provider in Myrtle Point is seeking a Customer Engagement professional to manage member communication and provide concierge-level service. Ideal candidates will have at least 2 years of inside sales experience and strong communication skills. This role offers a base hourly rate of $21.50, eligibility for bonuses, flexible remote work, and comprehensive benefits.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Retirement Plan with matching contributions

Flexible remote work opportunity

Qualifications

• Minimum of 2 years of inside sales experience.
• Strong communication skills and attention to detail.

Responsibilities

• Manage 100+ outbound and inbound calls to and from members.
• Deliver enthusiastic communication to motivate potential members.
• Collaborate with an integrated care team to support care coordination.

Skills

Communication skills

Attention to detail

Sales experience

Job description

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Base hourly rate of $21.50
• Eligibility for corporate bonus program and stock options
• Comprehensive medical, dental, vision, life, and disability benefits
• 401(k) Retirement Plan with matching employer contributions
• Generous holiday schedule and accrued vacation/sick time
• Flexible remote work opportunity available within the U.S.

What to Expect (Job Responsibilities)

• Manage 100+ outbound and inbound calls to and from members in a timely manner
• Deliver enthusiastic communication to motivate potential members to utilize services
• Collect pertinent member history and triage to the appropriate nurse
• Collaborate with an integrated care team to support care coordination
• Provide concierge-level service to establish rapport and trust with members

What is Required (Qualifications)

• Minimum of 2 years of inside sales experience
• Ability to navigate through multiple technology platforms
• Experience in cold calling is preferred
• Experience in a call center or fast-paced environment is preferred
• Strong communication skills and attention to detail

How to Stand Out (Preferred Qualifications)

• Experience in customer service or healthcare-related fields
• Proven ability to work in a team-oriented environment
• Familiarity with data entry management and documentation skills
• Strong time management and organizational skills
• Adaptability to different member personality types

#HealthcareServices #CustomerEngagement #SalesExperience #RemoteWork #CareerGrowth

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