Outreach Specialist

South Dakota Parent Connection; Sioux Falls (SD); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement matching contribution

Vacation and sick time

11 paid holidays

Job summary

South Dakota Parent Connection is seeking a Full-Time Outreach Specialist to provide information, resources, technical assistance, training, and support to families and professionals serving children with developmental disabilities and/or special health care needs.

This role helps families access services, connects them with community and statewide resources, and builds partnerships throughout South Dakota.

Qualifications

• Bachelor’s degree in Special Education or related field is required.
• Knowledge of or experience with individuals with disabilities and their families is essential.
• Knowledge of services, support programs, special education, and community resources.
• Strong communication, organizational, computer, and relationship-building skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide information, resources, technical assistance, training, and support to families and professionals.
• Respond to requests for assistance by phone, email, in person, and other methods.
• Build and maintain relationships with families, schools, agencies, organizations, community leaders, and partners.
• Participate in community events, conferences, workshops, and other outreach activities.
• Assist with and deliver training, workshops, and presentations.
• Help develop, update, organize, and distribute print and electronic resources, including newsletters and website content.
• Maintain accurate data and required documentation while protecting privacy and confidentiality.
• Collaborate with staff to support the organization’s mission and priorities.

Skills

Communication skills

Organizational skills

Relationship-building

Computer skills

Education

Bachelor’s degree in Special Education or related field

Job description

South Dakota Parent Connection is seeking a Full-Time Outreach Specialist to provide information, resources, technical assistance, training, and support to families and professionals serving children with developmental disabilities and/or special health care needs. This position helps families access services, connects them with community and statewide resources, and builds partnerships throughout South Dakota.

Compensation & Benefits

• $21.00–$23.00 per hour
• Health, dental, and vision insurance
• Retirement matching contribution
• Vacation and sick time
• 11 paid holidays

What You’ll Do

• Support families and professionals by providing information, individualized assistance, technical assistance, and connections to education, health care, services, and community resources.
• Respond to requests for assistance by phone, email, in person, and through other appropriate methods.
• Build and maintain relationships with families, schools, agencies, organizations, community leaders, and community partners.
• Participate in community events, conferences, workshops, and other outreach activities.
• Assist with and deliver training, workshops, presentations, and other educational activities.
• Help develop, update, organize, and distribute print and electronic resources, including newsletters, website content, publications, and social media. Experience in this area is a plus.
• Maintain accurate data and complete required documentation and reports on time while protecting privacy and confidentiality.
• Work collaboratively with staff while supporting the mission, policies, procedures, and priorities of South Dakota Parent Connection.

Qualifications

• Minimum of a bachelor’s degree in Special Education or a related field is required.
• Education, training, and/or experience that provides the knowledge and skills needed for the position.
• Knowledge of or experience working with individuals with disabilities and/or special health care needs and their families is essential.
• Knowledge of services, support programs, special education, and community and statewide resources.
• Strong communication, organizational, computer, and relationship-building skills.
• Ability to work independently and as part of a team.
• Experience providing information, support, technical assistance, or training to families and/or professionals is preferred.
• Parent/family experience with disability or special health care needs is valued.

Working Conditions

• Valid South Dakota driver’s license and willingness to travel locally and throughout South Dakota, including occasional overnight travel.
• Flexible work hours may be needed for events, training, meetings, and travel.
• Work takes place in offices, schools, community locations, conferences, and other outreach settings.
• Position includes computer work, communication, and occasional lifting/carrying of materials up to 50 pounds.

Equal Opportunity & Inclusion

South Dakota Parent Connection is committed to building a culturally diverse staff and encourages applications from parents and other individuals with diverse backgrounds and experiences.