Outreach Specialist

Evergreen Energy Partners; Salt Lake City (UT); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading energy efficiency firm is seeking an Outreach Specialist based in Utah. This role involves supporting HVAC contractors and utility customers to promote energy-efficient business projects. Ideal candidates should have a background in HVAC along with strong communication skills and a passion for energy efficiency.

Benefits

Generous paid time off (PTO)

401(k) company contributions

Discretionary bonus based on performance

Professional development funds

Paid volunteer days

Qualifications

• 3 to 5 years' experience in HVAC/mechanical business applications preferred.
• Knowledge in energy efficiency technologies is beneficial.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical assistance and support to HVAC trade allies.
• Conduct on-site training for business applications related to energy efficiency.
• Maintain accurate project tracking records for energy efficiency programs.

Skills

Communication

Problem Solving

Organizational Skills

Education

High school diploma with vocational training

Job description

About Evergreen Energy Partners

Evergreen Energy Partners is a virtual full-service energy efficiency firm. We employ experts experienced in advancing energy efficiency initiatives for a wide array of clients. Our team members are in strategic locations across the United States.

We are a supportive team that rewards individual initiative and performance. We have a progressive culture that embraces work-life balance while working in a virtual office environment from home. This winning combination has resulted in repeated selection among the top companies on Oregon Business Magazine's list of 100 Best Companies to Work for in Oregon.

Position Description: Outreach Specialist

We are seeking someone located in Utah. This individual will support, train and assist commercial HVAC contractors, distributors, manufacturer representatives, and other market actors collectively known as trade allies. We train them to propose, sell and complete energy-efficient business projects within local utility programs. They will also work closely with key utility business customers to support energy efficiency projects with a focus on customer satisfaction. Relationships with and the motivation of trade allies, customers and program partners are key elements of the position, which requires regional travel. The successful applicant will be a self-starter, highly organized, and have good communication skills.

We are looking for individuals who are passionate about energy efficiency, customer-focused delivery experiences and who thrive in a fast-paced, result-oriented environment. If you are ready to make a tangible impact on the world and be a part of a team that values partnership, teamwork, innovation, efficiency, and collaboration, we invite you to apply.

Successful Candidates:

• Must have exceptional problem-solving skills dedicated to ensuring we deliver on our clients' needs.
• Will ensure they achieve high customer satisfaction, going out of the way to be helpful, respectful, approachable, and team-oriented, building strong and positive working relationships.
• Must be receptive to feedback, willing to learn, and embrace continuous improvement.
• Be able to work independently, with exceptional decision-making skills, using discretion when interacting with others, creatively thinking of better ways to do things.

Responsibilities

Key Responsibilities:

• Provide technical assistance to commercial HVAC trade allies, business customers, and utility representatives.
• Support sales calls with trade allies and their business customers to promote energy efficiency projects.
• Conduct on-site training with trade allies and/or utility representatives for HVAC business applications.
• Support utility customers through technology education, site auditing, and review proposals as needed.
• Assist trade allies in conducting accurate scoping studies, using utility analysis tools and presenting successful customer sales proposals.
• Work with contractors, distributors and other market actors to understand and promote energy efficiency incentive programs.
• Participate and present in company and industry training, as well as communications and program planning efforts to drive successful results to meet client needs.
• Maintain accurate project tracking records to document projects that were identified, influenced and completed through energy efficiency programs.

Qualifications

Preferred Skills/Experience:

• High school diploma with higher education or vocational training specializing in mechanical, energy efficiency, lighting or the utility marketing field.
• Preferred three to five years' experience in HVAC/mechanical business applications.
• A college degree is not required, but candidates must demonstrate continued education toward alignment with their career goals.
• Knowledge and experience in additional energy technologies in the business marketplace.
• Previous home office experience a plus.

Physical Requirements:

The requirements listed below represent the general expectations for this position. We are committed to providing reasonable accommodation to enable individuals of all abilities to perform the essential functions of the role.

• Ability to work at a computer for extended periods, including tasks such as data entry and typing.
• Ability to participate in phone and video conference communications for extended durations.
• Ability to communicate clearly and effectively in conversations and meetings, including over the phone or via video.
• Ability to walk through large-scale facilities while looking up in order to count fixtures.
• Ability to climb up to 100' on steel framework/platforms/ladders (occasionally).
• Ability to visually determine spatial/depth perception/color discrimination.

Other Requirements:

• Drug test – must pass a pre-employment drug screen.
• Pre-employment background check.
• A solid internet connection, a dedicated and fully equipped home office that is set up for public or client-facing virtual on-screen meetings and a reliable phone.
• Evergreen will provide a computer (programs for the position included), two monitors, monitor stand, speakers, webcam, docking station, wireless keyboard and mouse and surge suppressor.
• We are a fully remote telecommuting organization. This position offers a significant amount of flexibility in line with meeting responsibilities, and some evening, early morning and weekend meetings and events are inherent in this position.
• Valid driver's license, dependable transportation, along with verifiable insurance are required.
• Must be located within Utah's Wasatch Front region.

Additional Information

Benefits:

In addition to your competitive salary, medical/dental/vision plan, disability, and life insurance, and 401(k), we'll provide:

• Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation.
• 401(k) company contributions to help build your nest egg.
• Discretionary bonus based on performance because your work deserves to be rewarded.
• Professional development funds to learn new skills and grow.
• 100% virtual company.
• Paid volunteer days to make an impact in our community.

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