Outreach Specialist

Strive International Inc; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Strive International Inc is seeking an Outreach Specialist in New York City to develop community partnerships, enhance student recruitment, and manage documentation. The role involves working closely with diverse populations, focusing on innovative solutions for workforce development programs. Strong organizational and communication skills are essential, as well as a commitment to supporting individuals in achieving their career goals.

Benefits

Health Care Plans

Retirement Plan (401k)

Paid Time Off

Paid Family Leave

Flexible Work Schedules

Employee Assistance Program

Qualifications

• Minimum of 2 years experience working with populations facing barriers to employment.
• Experience in recruiting for students or clients in a non-profit setting.
• Ability to handle high pressure and high-volume workload.

Responsibilities

• Engage and create community partnerships to drive enrollment.
• Lead student recruitment across programs and track outreach efforts.
• Collaborate with staff to facilitate STRIVE information sessions.

Skills

Cultural Competency

Communication

Data Analytical Skills

Time Management

Organizational Skills

Education

Associate’s Degree

Tools

Microsoft Suite

CRM Software

Job description

Description

ORGANIZATIONAL OVERVIEW

STRIVE is a national leader in workforce development solutions, empowering individuals to discover their best future selves through innovative, evidence-based career training and holistic, lifelong support. STRIVE partners with employers, funders and community organizations to close gaps in workforce needs and help local economies thrive.Founded in East Harlem, NY, in 1984, STRIVE has grown from its roots to now offer programs in locations across the country.

For more than 40 years, STRIVE has been a catalyst for economic change and prosperity in underserved communities. Our tuition-free skills and job readiness training, one-on-one support and lifetime personal coaching prepare students for careers in high-growth industries such as healthcare, construction and logistics. With a proven pathway to possible, 80% of STRIVE students graduate, 76% attain employment and 70% retain employment long-term.

Looking to the future, STRIVE has embarked on an ambitious ten-year growth plan to increase its impact in more locations nationwide, aiming to serve up to 10,000 individuals each year by 2033.

We meet individuals where they are, providing free programs tailored to adults 18+, including those impacted by the justice system. At STRIVE, there is always a path forward.

See why STRIVE has been the pathway to possible for more than 40 years in our 3-minute mission video.

POSITION SUMMARY

The Outreach Specialist will have primary responsibility for engaging and creating community partnerships that drive enrollment, process intake documents, and support the in-kind community donation process. The Outreach Specialist will lead student recruitment across programs, building trustful relationships with students and community partners. The position requires experience with various sourcing tactics relevant to non-profit programming and excellent relationship-building skills to promote a strong brand among various organizations and across the communities we serve.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create and maintain relationships that establish student referral sources.
• Track & monitor outreach efforts including weekly progress updates in cloud-based CRM while meeting metric goals as determined by the program.
• Collaborate with all program leads to assess their particular enrollment needs.
• Develop and execute outreach plans to maximize information session attendance and student applications.
• Manage recruitment reports and documentation and connect prospective students to information sessions and enrollment.
• Input data used in generating weekly reporting on information session attendance, application submittals, and leads.
• Report new contacts and applications for students across programs on a weekly basis
• Collaborate with team to facilitate STRIVE information sessions.
• Establish relationships with targeted community groups that serve our specific population needs.
• Coordinate and plan STRIVE recruitment events.
• Research and attend community events for recruitment purposes.
• Create and manage the student referral distribution list.
• Oversee marketing material inventory and distribution to promote the program to applicants, partners, and employers.
• Work closely with the Marketing & Communications team for collateral materials.
• On occasion may be required to attend meetings or networking events outside of normal business hours, for example weekends.
• Additional duties as required.

QUALIFICATIONS

• Associate’s degree preferred or a minimum of 2 years of experience working with populations facing barriers to employment (e.g., long-term unemployment, criminal justice involvement, or substance abuse history).
• Work experience recruiting for students or clients in a non-profit setting.
• Demonstrate cultural competency and possess the ability to work with diverse populations.
• Strong oral and written communication skills, time management, and organizational skills are necessary.
• Proficient in Microsoft Suite (Word, Excel, PowerPoint).
• Proficient in entering data into cloud-based CRM platforms such as Salesforce, Apricot, or other comparable platforms.
• High level of comfort interacting with and incorporating data reports into service delivery
• Commitment to leveraging data and supporting a data-driven culture at STRIVE.
• Ability to effectively resolve conflict and deescalate situations.
• Excellent verbal and written communication skills
• Accurate and detail-oriented.
• Self-directed, creative, and motivated; able to work independently as well as collaboratively with a team.
• Ability to handle high pressure and high-volume workload.
• Professional demeanor.
• Data analytical skills preferred.

Location: In person Monday-Friday in STRIVE’s NYC out in the field. Some weekends as needed.

BENEFITS

STRIVE offers the following benefits:

• Health Care Plans (Medical Plans That Offer Gym Reimbursement Programs, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (PTO & Public Holidays – The Office is Closed The Week of Christmas Through New Year’s Day)
• Paid Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Employee Assistance Program
• Legal Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-tax Commuter Plans
• Flexible Spending Accounts for Medical and Dependent Care
• Summer Fridays
• Financial Literacy Program
• Flexible Work Schedules

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this classification, the employee must possess the physical capabilities to perform the following: the ability to carry objects weighing up to 20 pounds, sitting, typing, reaching, handling, talking, hearing, seeing, standing, walking, stooping, and bending. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate.

STRIVE considers applicants for all positions without regard to race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.