Outreach Specialist

Aftermath Services LLC.; Fort Worth (TX); On-site; USD 67,500 - 82,500; Full time

Job summary

Aftermath Services LLC is seeking an Outreach Specialist to build trusted relationships within law enforcement and referral networks in the Dallas/Fort Worth area. This role focuses on visibility, trust, and long-term referral generation rather than traditional sales.

You will travel regularly within the territory, conduct in-person visits, maintain CRM records in HubSpot, and develop territory plans to maximize agency touchpoints.

Qualifications

• Build relationships with law enforcement and referral networks.
• Travel within assigned territory 3–4 days per week.
• Maintain CRM records and develop structured territory plans.

Responsibilities

• Build and maintain relationships with Chiefs, Command Staff, Detectives, Victim Advocates, Chaplains, and Coroners/Medical Examiners.
• Conduct consistent in-person visits and maintain a strong field presence across the territory.
• Identify high-value agencies and execute territory plans.
• Drive referral activity through trust-based engagement and follow-up.
• Represent the company at conferences, tradeshows, training sessions, and community events.
• Track and manage contacts, outreach, and engagement within HubSpot.

Skills

Relationship building

Field-based

Travel readiness

Stakeholder management

Tools

HubSpot CRM

Job description

Description

Outreach Specialist

This role is responsible for building, developing, and maintaining trusted relationships within law enforcement and referral networks to ensure Aftermath Services is the first and preferred call following traumatic incidents. This is not a traditional sales position - it is a relationship-driven, field-based role focused on trust, visibility, and long-term referral generation. Success in this role directly impacts referral volume, market share, and brand reputation within law enforcement and community partners.

Location: Dallas/ Fort Worth Metro Area

Salary: $75,000.00 plus bonus opportunity

CORE RESPONSIBILITIES

• Build and maintain relationships with Chiefs, Command Staff, Detectives, Victim Advocates, Chaplains, and Coroners/Medical Examiners.
• Conduct consistent in‑person visits and maintain a strong field presence across assigned territory.
• Identify and prioritize high‑value agencies and execute structured territory plans.
• Drive referral activity through trust‑based engagement and consistent follow‑up.
• Represent the company at conferences, tradeshows, training sessions, and community events.
• Track and manage all contacts, outreach, and engagement within CRM (HubSpot).
• Build, maintain, and continuously verify an accurate database of agencies and key personnel.
• Provide guidance and support to Field Supervisors assisting with outreach efforts.
• Monitor competitor activity and contribute to offensive and defensive market strategies.
• Maintain accurate reporting, documentation, and accountability to activity and performance goals.
• Willingness to travel within assigned territory, including occasional overnight commitments.

TRAVEL & FIELD EXPECTATIONS

Given the field‑based nature of this role, consistent travel within the assigned territory is a core and non‑negotiable component of the position. The following expectations govern how travel and field time are planned, managed, and reported.

Expected Travel Commitment:

• Minimum 3-4 days per week conducting in‑person field visits across the assigned territory.
• Overnight stays required when territory geography or event scheduling necessitates extended coverage.
• Attendance at regional and national conferences, law enforcement tradeshows, and community events, which may include multi‑day travel commitments throughout the year.
• Flexibility to respond to unplanned or time‑sensitive field opportunities as they arise.

Territory Coverage

• Assigned territory boundaries are defined by leadership and subject to adjustment based on market needs and organizational growth.
• Specialist is expected to develop a structured weekly routing plan that maximizes agency touchpoints and minimizes unnecessary travel gaps.
• High‑priority agencies and newly identified targets should be visited with greater frequency and documented within HubSpot.

Travel Logistics & Expenses

• All business travel expenses are reimbursable in accordance with the company travel and expense policy.

Field Time Accountability

• All contacts and agency interactions must be entered into HubSpot within 48 hours or by end of week (EOW).
• Responsible for maintaining regular, structured follow‑up with existing contacts to strengthen relationships and sustain referral activity.
• Ongoing outreach efforts, including calls, visits, and touchpoints, should be tracked and documented consistently within HubSpot.
• Weekly field summaries are reviewed by direct leadership as part of ongoing performance management.

Aftermath Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Aftermath is a drug‑free workplace. Employment is contingent upon successful completion of a background check.