Outreach Specialist

WVU; Clarksburg (WV); On-site; USD 35,000 - 47,000; Full time

Job summary

A community health service provider is seeking an Outreach Specialist in Clarksburg, West Virginia. The role involves providing training and support to youth outreach sites and maintaining client confidentiality. Candidates should have a high school diploma and valid driving credentials. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Valid driver’s license and vehicle insurance required.
• Six months of related experience and/or training needed.

Responsibilities

• Provide training and support to Regional Youth sites.
• Maintain confidentiality in communications with clients.
• Complete programmatic documentation like census reports.

Skills

Communication

Client relation management

Problem-solving

Education

High School diploma or equivalent

Post high school/GED training in human service field

Job description

Outreach Specialist page is loaded## Outreach Specialistlocations: Healthy Minds Clarksburgtime type: Full timeposted on: Posted Todayjob requisition id: JR25-11864## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.Provides training, support and enrichment activities to Regional Youth sites to provide outreach, information and referral to individuals, youth, families and the community.**MINIMUM QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Valid driver’s license, valid vehicle insurance and a reliable vehicle2. High School diploma or equivalent3. State criminal background check and Federal (if applicable), as required for regulated areas.**PREFERRED QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Post high school/GED training in human service field**EXPERIENCE:**1. Six months of related experience and/or training**CORE DUTIES AND RESPONSIBILITIES:**The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Conducts self in a professional manner (communication and appearance) with clients, families and other Associates to include maintaining all of the confidential aspects of the program2. Coordinates the attainment of needed personal documentation for Regional Youth Outreach sites for referral purposes3. Completes required programmatic documentation such as census reports4. Assists clients in transitions between to needed services in network or outside provider networks. May utilize telehealth.5. Creates and maintains an atmosphere of cooperation, personal interest and positive attitude when dealing with all customers (clients, families, stakeholders and other Associates) to assure that optimum care is provided to include awareness of current developments or changes6. Meets attendance and punctuality requirements with promptness for scheduled shifts and/or meetings and trainings7. Follows call-in/call-off procedures for client/associate cancellations, as well as for shifts completed earlier than scheduled8. Exercises good judgment in making decisions that are in the client’s best interest while handling a variety of different tasks when interacting with people with behavioral health problems9. Accurately completes required documentation including but not limited to: referral forms, grant data documentation, satisfaction surveys, etc10. Maintains all required documentation in compliance with organizational, state and federal regulations in a timely and accurate manner. Meets paperwork deadlines**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. The employee must be able to perform heavy work; exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force consistently to move objects2. The employee must be able to lift, move and position clients3. Able to drive between assigned locations as needed**WORKING ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Employee is occasionally exposed to outside weather conditions2. Noise level in the work environment is usually moderate**SKILLS AND ABILITIES:**1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals2. Ability to accurately spell and write routine reports and correspondence3. Ability to speak effectively to clients and other Associates4. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to understand and use military time.5. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**USC Healthy Minds**Cost Center:**3165 USC Grant Community Engagement Specialist**Address:**6 Hospital PlazaClarksburgWest Virginia**Equal Opportunity Employer**West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.