Outreach Phlebotomist

Mass General Brigham - Salem Hospital; Salem (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a phlebotomist to collect and process blood specimens for laboratory testing at North Shore Medical Center facilities. This onsite role requires attention to proper collection methods, patient identification, labeling, and timely transport of specimens.

The position emphasizes excellent patient service, compliance with HIPAA, and collaboration with care teams. The site operates a 40-hour week with day shifts and offers a sign-on bonus as noted in the posting.

Qualifications

• Demonstrates proficiency in proper collection methods and specimen handling.
• Good written and oral communication skills; prioritization and time management.

Responsibilities

• Obtains quality blood samples from patients of all ages.
• Ensures accurate patient identification and correct labeling of specimens.
• Transit and processing of specimens per regulatory standards.
• Provides high level of customer service and addresses patient concerns.

Skills

Phlebotomy techniques

Specimen handling

HIPAA compliance

Patient communication

Team collaboration

Education

High School Diploma or Equivalent

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We're offering a $3,000 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.

Summary

Responsible for collecting and processing blood specimens from patients for laboratory testing.

Does this position require Patient Care? Yes

Essential Functions

• Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.
• May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
• Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.
• Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.
• Works fluently with computer programs and systems, and complies with HIPAA regulations.
• Performs other test administration and specimen collection as assigned.

Qualifications

Education

High School Diploma or Equivalent required

Licenses and Credentials

Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience

No experience required Completion of a phlebotomy course preferred

Knowledge, Skills And Abilities

• Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.
• Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.
• Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.
• Works independently and collaborates effectively within a team, actively partnering with team members by fostering an inclusive work environment and respecting individuals with diverse backgrounds, experiences, and perspectives.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

57 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.90 - $25.28/Hourly

Grade

3

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.