Outreach Manager, Patient Engagement & Growth

P3 Health Partners; Medford (OR); Hybrid; USD 85,000 - 98,000; Full time

Job summary

P3 Health Partners in Medford, OR seeks a Senior Outreach Manager to drive patient outreach strategies for filling their Senior Wellness Centers. You will oversee outreach tactics, partnerships with providers, and capacity planning to boost visit volumes across markets.

Hybrid role with three days in-office weekly; you will monitor performance, prepare leadership reports, and collaborate on marketing, payer partnerships, and vendor performance while ensuring CMS compliance.

Qualifications

• Bachelor’s degree in business/healthcare or related field.
• 3–5 years in healthcare outreach and engagement.
• Experience with Medicare Advantage and CMS programs is required.

Responsibilities

• Participate in short- and long-term planning to impact performance on outreach, scheduling volume, and completed appointments for multiple markets.
• Maintain constant monitoring of outreach and visit completion performance and prepare weekly and monthly reports for leadership noting any issues affecting performance.
• Formulate, optimize, and execute patient engagement strategies including channels, tactics, prioritization, and incentives.
• Engage in provider capacity planning and outreach capacity planning to ensure appropriate budgeting and staffing levels.
• Monitor ED visit volume and implement ED Follow-Up marketing campaigns to drive inbound volume to our 24/7/365 Access Center.
• Collaborate on effective marketing strategies to supplement telephonic outreach strategies.
• Support development of call center capabilities nationally.
• Assign staff strategically based on skills and needs.
• Manage direct and indirect reports, including recruiting, performance assessments, and support of professional development.
• Execute policies, protocols, and procedures in collaboration with operational and clinical leaders.
• Collaborate with payer partners and oversee vendor performance and service level adherence, including compliance and performance of outreach activity from vendor partners.
• Ensure compliance with company and CMS regulatory requirements.
• Perform other duties as assigned.

Skills

Medicare Advantage experience

Value-based care

Public speaking

MS Office proficiency

Healthcare outreach

Education

Bachelor’s degree in Business, Healthcare, or related field

Job description

P3 Health Partners in Medford, OR seeks a Senior Outreach Manager to drive patient outreach strategies for filling their Senior Wellness Centers. You will oversee outreach tactics, partnerships with providers, and capacity planning to boost visit volumes across markets.

Hybrid role with three days in-office weekly; you will monitor performance, prepare leadership reports, and collaborate on marketing, payer partnerships, and vendor performance while ensuring CMS compliance.