Outreach Hospital Coordinator(Billing) - Shady Grove Site

Children's National Medical Center; Washington (District of Columbia); Remote; USD 52,000 - 88,000; Full time

Job summary

Children's National Medical Center is seeking an Outreach Hospital Coordinator for the Shady Grove site. This role involves ensuring accurate charge capture and billing processes while liaising between physicians and the billing team. The ideal candidate will have experience in medical billing and a strong understanding of CPT codes. This full-time position offers a competitive salary and the opportunity to contribute to a leading healthcare organization.

Qualifications

• 3 years experience with medical billing process required.
• Basic knowledge of CPT codes related to hospital services.

Responsibilities

• Serve as a liaison between physicians and billing team.
• Ensure accurate charge capture and billing processes.
• Conduct root cause analysis for billing issues.

Skills

Medical Billing

Communication

Problem-solving

Education

Associate's Degree

Bachelor's Degree

Job description

Job Description - Outreach Hospital Coordinator(Billing) - Shady Grove Site (2500017T)

Job Description

Outreach Hospital Coordinator(Billing) - Shady Grove Site - ( 2500017T )

Description

The Outreach Hospital Coordinator primary office site is the Shady Grove location and is responsible to complete services required to ensure we accurately capture necessary information to charge and bill for our services at outside partner hospitals. The Outreach Hospital Coordinator serves as a liaison between Children's National physicians and the billing team. The Outreach Hospital Coordinator will ensure accurate and timely charge capture and quality assurance processes for professional charge services which are completed daily. The Outreach Hospital Coordinator will work directly with physicians, registration, billing, Managed Care, and outreach hospital staff to ensure an efficient and seamless process to support charge capture, billing, and reimbursement.

Qualifications

Qualifications Minimum Education
Associate's Degree (Required) Or
Bachelor's Degree (Preferred)

Minimum Work Experience
3 years Experience with medical billing process, health care insurance claim practices and compliance (Required)

Required Skills/Knowledge
Basic knowledge of professional CPT codes related to hospital based services required to ensure procedure and diagnosis codes are billable prior to entering charges; correspond with physicians to report coding issues.

Functional Accountabilities
Liaise between Children's National physicians and the billing team.

• Demonstrate accuracy of registering patients using the applicable system for the department.

• Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy.

• Verify insurance eligibility using applicable eligibility system. Contact patients to obtain insurance information if necessary.

• Follow all established departmental policies to perform preliminary review of source reports to determine sufficient data are present to manually post or upload and process charges.

• Work collaboratively with all departments/services of the Children's National Health System to ensure any needed information is obtained for billing process.

Ensure an efficient and seamless process to support charge capture, billing, and reimbursement.

• Perform auditing of charges to identify any errors; address this information directly with the departments, managers and/or physicians.

• Conduct root cause analysis for issues reducing reimbursement and slowing payment cycle; identify key issues and assist with tracking, trending and reporting.

• Present data and analysis to all levels of management and/or physicians for trends and billing issues.

• Assist in the development of solutions, training and education to resolve issues and share data with staff and management.

• Provide training and education to new employees and leadership as needed.

• Perform the duties listed above and other duties as assigned.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

Primary Location

: District of Columbia-Washington

Work Locations

Work Locations

: Remote Work Location 111 Michigan Avenue NW Washington 20010

Job

Job

: Non-Clinical Professional

Organization

Organization

: COE Hospital-Based Specliaties

Position Status : R (Regular) - FT - Full-Time

Shift : Day

Work Schedule : 8:30a - 5:00p

Job Posting

Job Posting

: May 13, 2025, 5:17:15 PM

Full-Time Salary Range

Full-Time Salary Range

: 52728 - 87859.2

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here:Know Your Rights Pay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.