Outreach Executive

8350 Oak Street Health MSO LLC; Pontiac (MI); On-site; USD 25,000 - 49,000; Full time

Job summary

Oak Street Health is seeking an Outreach Executive to engage Medicare seniors and convert them into patients within the local community. You will drive lead generation through events, outreach programs, and direct contact, collaborating with regional leadership to grow patient intake.

The role emphasizes strong relationship-building, event coordination, and proactive prospecting, with a focus on serving diverse communities and maintaining high standards of service and care.

Qualifications

• Must be able to quickly connect with key people and influence decisions.
• Comfortable navigating external barriers to create a positive experience.
• Able to manage multiple priorities in a fast-paced environment.
• Collaborative team player contributing to overall team effectiveness.
• Sales or healthcare experience is a plus.
• US work authorization is required.

Responsibilities

• Sales: generate leads through event outreach and local community engagement.
• Maintain knowledge of internal sales systems and marketing programs.
• Prospect and cold call to new leads.
• Nurture prospects via email, phone, and networking.
• Record customer information and activity in CRM systems.
• Collaborate with CRM and other Outreach Executives to drive growth.
• Maintain regular touchpoints with prospects to drive new patient growth.
• Serve as a liaison for clinical/center staff on patient questions.

Skills

Networking ability

Influence others

Prioritization

Team player

Sales/Healthcare exposure

US work authorization

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title

Outreach Executive

Company

Oak Street Health

Role Description

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives work very closely with their Regional Director of Growth and Community Relationship Manager to help drive new patient growth locally in their assigned territory.

Core Responsibilities

• Sales: Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
• Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
• Prospecting and cold calling to prospects & new leads assigned to you.
• Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives
• Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
• Collaborating with your Community Relationship Manager (CRM) and other OEs to drive lead generation with local community members or Insurance Agents (IAs)
• Relationship Management: Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
• Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
• Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
• Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
• Other duties as assigned

What we’re looking for

• Ability to quickly connect and influence the right people
• Comfortable with navigating external barriers to create a positive experience
• Ability to manage priorities simultaneously
• Team player and contributor to the overall effectiveness of the team
• Sales and/or healthcare experience a plus
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 05/28/2027

Qualifications

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.