Outreach Executive

8350 Oak Street Health MSO LLC; Fort Wayne (IN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

Oak Street Health is seeking an Outreach Executive I to engage Medicare seniors in the Fort Wayne area through community events and direct outreach. You will build relationships, generate leads, and support the center's growth by connecting with the community and prospective patients.

You'll work with the CRM system, coordinate with the Community Relationship Manager and other OE team members, and adapt tactics to local neighborhoods.

Qualifications

• Sales experience is a plus and ability to build relationships with community members.
• Proven prospecting, lead generation, and cold outreach skills.
• Familiarity with CRM systems and event-based outreach.
• Ability to manage multiple priorities and work in a team.
• US work authorization is required; multilingual abilities are a plus.

Responsibilities

• Generate leads by engaging Medicare seniors via events and community outreach.
• Maintain CRM and marketing program knowledge by attending scheduled meetings.
• Prospect and cold-call to new leads; nurture prospects via email, phone, and networking.
• Collaborate with CRM, other Outreach Executives, and Outreach Manager/Director to drive lead generation.
• Record customer information and sales activity in CRM; be point of contact for clinical/center staff.
• Resolve concerns of prospects and patients by guiding them to the right Oak Street Health resource.

Tools

CRM software

Job description

Title: Outreach Executive I

Company: Oak Street Health

Role Description

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health.

Core Responsibilities

Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned

What we're looking for

Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization

Anticipated Weekly Hours 40

Time Type Full time

Pay Range

The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 03/14/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.