Outreach Director

SAIC; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

SAIC is seeking an Outreach Director to spearhead customer outreach for our Managed Security Services program. You will lead the outreach and growth team, craft marketing materials, and present security service education to customers and at conferences.

The role requires strong communication, cybersecurity knowledge, and a track record in marketing and engagement. You will travel to customer locations in Texas as needed, work remotely, and coordinate with MSS leadership to drive awareness and

Qualifications

• Bachelor’s degree and 10+ years of related experience; Master’s degree and 8+ years; PhD/JD with 5+ years preferred.
• Proven experience in marketing and communications, including digital and print materials.

Responsibilities

• Lead the customer outreach and growth team for MSS.
• Collaborate with MSS leadership and vendors for cohesive marketing.
• Develop webinars and educational content on Managed Security Services.

Skills

Marketing and communications

Public speaking

Team leadership

Security services knowledge

CJIS background check

Education

Bachelor’s degree

Master’s degree

Job description

Outreach Director

Job ID: 2617048

Location: Remote Work, TX, United States

Date Posted: Sep 21, 2026

Category: Business Development

Subcategory: Marketing Comm

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 25% of the time

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: Remote

Benefits: Click here

Job Description

Description

We are seeking a highly motivated and experienced Outreach Director to lead and manage our Customer Outreach Program. The Outreach Director will be responsible for developing and implementing strategic outreach initiatives aimed at increasing security protections for governmental entities through the promotion and education of services available through our Managed Security Services (MSS) program. The ideal candidate will possess excellent communication skills, a strong understanding of cybersecurity services, and a proven track record in marketing, customer outreach, campaign management, and customer engagement. This role is listed as remote, but candidate will need to travel to customer locations in Texas.

Essential duties of this position include:

• Provide leadership and direction for the customer outreach and growth team.
  • Work with Managed Security Services program leadership and vendors to ensure a cohesive marketing and communications approach for the MSS program.
  • Develop and present educational webinars focused on Managed Security Services to inform and educate eligible customers about the benefits and implementation of security solutions.
  • Create comprehensive, customer-friendly service descriptions and marketing materials for Managed Security Services to effectively communicate the value and features of our offerings.
  • Collaborate with MSS program leadership to author security services and educational articles for inclusion in newsletters and direct customer communications and oversee distribution to keep eligible customers informed of the latest security practices and program updates.
  • Represent the organization at events and cybersecurity-related conferences, delivering presentations on Managed Security Services to raise awareness and educate potential customers.
  • Proactively engage with customers by providing prompt, consultative guidance in response to inquiries about services and nurture leads to convert interest into actionable engagement and service adoption.
  • Plan, execute, and manage comprehensive outreach campaigns aimed at increasing customer awareness and utilization of Managed Security Services; monitor campaign progress and report on activities, accomplishments, and effectiveness.
  • Assess the success of outreach campaigns in terms of customer engagement and the number of customers receiving Managed Security Services; identify areas for improvement and implement enhancements to optimize results.
  • Compile and present the annual customer outreach report/deliverable, detailing the efforts, successes, and future strategies of the outreach program.
  • Conduct communication and training activities to ensure messaging is clear and that customers understand how to implement and benefit from Managed Security Services.
  • Perform marketing and outreach activities to grow the customer base, including identifying new outreach opportunities, building partnerships, and leveraging various channels to increase visibility and engagement.

Qualifications

Required Education and Qualifications:

• Bachelor’s degree and ten (10) years or more of related experience; Master’s degree and eight (8) years or more experience; PhD or JD and five (5) years or more experience.
• Proven experience in marketing and communications, including development of materials across digital and print mediums.
• Proven experience marketing IT services, preferably cybersecurity services.
• Demonstrated experience speaking and presenting at conferences, webinars, or public events; comfortable presenting to large audiences, including groups of 500+.
• Previous experience leading a team or managing staff in a marketing, outreach, or communications function.
• Must be a US Citizen and able to pass the CJIS background check

Preferred Qualifications:

• Current IT or Cyber-security certification (e.g., Security+, CISSP, CISM, or similar).

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit newsroom.