Outreach Coordniator

Frey Consulting Group; New York (NY); On-site; USD 70,000 - 72,000; Full time

Job summary

Frey Consulting Group is recruiting an Outreach Coordinator for a housing-first nonprofit with on-site openings in Brooklyn and Queens. The role is full-time and permanent, offering a salary of $70,000–$72,000 and a schedule of Monday–Friday, 8am–4pm or 4pm–12am (35 hours).

You will supervise street outreach teams, coordinate field coverage, and ensure harm-reduction and Housing First approaches are applied.

Qualifications

• Must hold NYS LMSW license.
• At least 3 years of supervisory experience.
• Must obtain 9.58 credentialing within 3 months.
• Understanding of Housing First and Harm Reduction.
• Experience with crisis intervention and risk assessment.
• Valid driver’s license across NY/NJ/CT/PA.

Responsibilities

• Supervise, coach, and develop street outreach teams to ensure coverage.
• Create staffing schedules and manage absences.
• Oversee daily outreach operations guided by DHS priorities and data.
• Promote Housing First, Harm Reduction, CPI, and trauma-informed care.
• Ensure program contracts, policies, and documentation standards are met.
• Build collaborations with community partners and agencies.
• Participate in on-call rotation and perform other duties as assigned.

Skills

Supervisory experience

Crisis intervention

Motivational interviewing

Harm reduction knowledge

Bilingual English/Spanish (a plus)

Education

MSW degree

LMSW license

Job description

Are you passionate about supporting unhoused individuals?

Do you have an LMSW and supervisory experience?

We are currently in search of an Outreach Coordinator for a Housing-First Nonprofit. The position is on-site with openings in Brooklyn and Queens. This is a full-time, permanent position.

ORGANIZATION TYPE: Housing-First Nonprofit

POSITION TITLE: Outreach Coordinator

SCHEDULE: Mon-Friday 8am-4pm OR 4pm-12am (35 hours/week)

DURATION: Permanent

SALARY: $70,000 - $72,000

Is This Your Dream Job?

A housing-first nonprofit is searching for an Outreach Coordinator to help people experiencing street homelessness to come indoors. This program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who are placed through this nonprofit remain stably housed.

The Outreach Coordinator manages and supervises street outreach teams, providing coordination across the teams to ensure there is always staff deployed in the field and helps to triage and prioritize urgent requests or developing situations. This person ensures the team utilizes Harm Reduction and Housing First approaches when conducting street outreach.

There are openings at multiple locations throughout Brooklyn and Queens, including day shifts or night shifts available.

Our Ideal Candidate:

• NYS Licensed Masters Social Worker required (LMSW)
• 3+ years of supervisory experience required
• Able to obtain 9.58 credentialing within first 3 months of hire required
• Understanding of Housing First, client-centered motivational interviewing, Harm reduction models, behavioral and medical health systems
• Experience with crisis intervention, including risk assessments and incident management
• Proven ability to manage scheduling
• Valid NY, NJ, CT or PA driver’s license with a good driving record required
• Bilingual in English/Spanish a plus

How You Will Spend Your Day:

• Supervise, coach, and develop a team of Housing Advocates and a Team Leader II, providing regular performance feedback and fostering a culture of accountability.
• Create staffing schedules that ensure continuous outreach coverage, including managing coverage for absences and vacancies.
• Oversee daily outreach operations, ensuring canvassing strategies are informed by community needs, team feedback, DHS priorities, and historical 311 data.
• Promote best practices rooted in Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing, and trauma-informed care.
• Ensure compliance with program contracts, regulatory requirements, organizational policies, documentation standards, and performance benchmarks.
• Build and maintain collaborative relationships with community partners, government agencies, service providers, the NYPD, EMS, and other stakeholders to address emerging community concerns.
• Participate in the program's on-call rotation and perform other duties as assigned.

Not quite a fit? We have many more openings listed on our website. For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com .

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base.Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.