Outreach Coordinator and Intake Specialist

Childwise ABA; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Childwise ABA is expanding its team and seeks a Client Coordinator to manage client inquiries and support scheduling processes. The ideal candidate is organized, compassionate, and eager to help families navigate vital services. Benefits include health insurance and opportunities for growth within a supportive environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Paid holidays

Advance pay options

Referral bonus program

Supportive and collaborative team environment

Opportunities for growth within the company

Qualifications

• 2+ years of experience in customer service, healthcare intake or coordination roles.
• Knowledge of ABA or behavioral health services is a plus.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Serve as the first point of contact for new client inquiries.
• Conduct initial phone screenings and gather intake information.
• Coordinate schedules and guide families through the intake process.

Skills

Communication

Organizational skills

Tech-savvy

Education

High school diploma or equivalent

Associate or bachelor’s degree

Job description

Join to apply for the Client Coordinator role at Childwise ABA

3 days ago Be among the first 25 applicants

Join to apply for the Client Coordinator role at Childwise ABA

This range is provided by Childwise ABA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $65,000.00/yr

Childwise ABA is a leading provider of Applied Behavior Analysis (ABA) therapy, committed to delivering personalized, evidence-based services for children with autism. We’re expanding our team with a Client Coordinator who will play a vital part in connecting families to care and supporting our intake and scheduling processes.

If you're a people person who’s organized, compassionate, and excited to help families navigate services, we’d love to hear from you.

Benefits for Client Coordinator:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Paid holidays
• Advance pay options
• Referral bonus program
• Supportive and collaborative team environment
• Opportunities for growth within the company
  
  
  

Responsibilities of the Client Coordinator:

• Serve as the first point of contact for new client inquiries
• Conduct initial phone screenings and gather intake information
• Verify insurance benefits and obtain authorizations
• Coordinate schedules and guide families through the intake process
• Build and maintain relationships with referral sources and community partners
• Attend events and represent Childwise ABA as needed
• Track metrics related to client onboarding and communication
• Support service promotion through communication with families and partner organizations
  
  
  

Compensation & Schedule for Client Coordinator:

• Location: Brooklyn, NY
• Annual salary: $45,000-$65,000 (based on experience)
• Full-time: 40 hours per week
• Schedule: Monday-Friday, daytime hours, with occasional evening/weekend events as needed
  
  
  

Qualifications for Client Coordinator:

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• 2+ years of experience in customer service, healthcare intake, or coordination roles
• Strong communication and organizational skills
• Comfortable speaking with families, providers, and diverse communities
• Tech-savvy and able to quickly learn new software systems
• Knowledge of ABA or behavioral health services is a plus
• Bilingual candidates are strongly encouraged to apply
  
  
  

Join our team at Childwise ABA and help connect families to life-changing services while building relationships that strengthen our community.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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