Outreach Coordinator

CAMPAIGN FINANCE BOARD; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

The Campaign Finance Board (CFB) in New York City seeks a dynamic Outreach/Community Engagement professional to lead NYC Votes activities, build partnerships, and organize voter registration drives. You will coordinate events, manage volunteers, and ensure data-driven reporting aligns with agency standards.

Ideal candidates have strong communication skills, experience in public outreach, and a commitment to expanding civic participation across priority communities in NYC.

Qualifications

• Bachelor's degree or equivalent and at least one year of related experience.
• Experience with voter engagement or community outreach preferred.
• Ability to travel across NYC and work evenings/weekends as needed.
• Strong written and verbal communication skills across diverse communities.

Responsibilities

• Organize and lead outreach and community events to promote NYC Votes and increase voter participation.
• Conduct regular outreach activities in priority neighborhoods to strengthen awareness and build relationships.
• Collaborate with Education team to identify high-impact partners and co-create outreach plans.
• Organize voter registration drives across the city, coordinating staff, interns, partners, and volunteers.
• Support identification of new partners aligned with priority communities.
• Respond to voter inquiries with accurate election information.

Skills

Public engagement

Event planning

Volunteer recruitment

Stakeholder collaboration

Data management

Education

Bachelor's degree or higher

Experience in public outreach

Tools

VAN

Mobilize

REACH

CRM systems

Job description

ABOUT THE CAMPAIGN FINANCE BOARD

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.

We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government.

We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.

ABOUT THE UNIT

Public Affairs Division

The Public Affairs division engages New Yorkers, informs them about elections, and boosts their participation in the democratic process. We make election information accessible and relevant, increase engagement with underrepresented communities, and cultivate a team that reflects our core values of purpose, curiosity, creativity, and collaboration.

The division includes Marketing and Digital Communications, Partnerships and Outreach, Language Access, and Public Relations. Our division’s work includes publishing the citywide Voter Guide, running the official citywide Debates Program, and managing the voter engagement initiative, NYC Votes.

Partnerships & Outreach Unit

The Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach.

Through relationships with community-based organizations as well as on-the-ground voter outreach, this team creates pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy.

JOB DESCRIPTION

This role reports directly to the Senior Outreach Manager and is responsible for leading outreach, relationship management, and community engagement efforts that strengthen voter participation across New York City. The position supports the NYC Votes initiative by building partnerships, organizing events, maintaining outreach operations, and ensuring accurate data and reporting practices that align with agency standards. NYC Votes is an initiative of the New York City Campaign Finance Board (CFB), a nonpartisan, independent agency, that aims to inform New Yorkers about elections and boost their civic participation in the democratic process.

Under our NYC Votes initiative, you would implement direct voter engagement efforts in priority neighborhoods and among groups of voters who have historically had lower participation, often due to structural barriers. These efforts can include voter registration drives, community events, partnerships with local organizations and institutions to distribute voting information, door-to-door and site-based canvassing, text banking, and other related activities. In addition, the outreach efforts you’re implementing may also highlight the benefits of the Matching Funds program, increasing awareness of the CFB’s work under its other major Charter Mandate and how the agency’s efforts help strengthen democracy in NYC. On the Outreach Team, your role will be to thoughtfully plan, design, and execute multi-modal outreach events for all NYC elections, typically rolling out three to six months ahead of each election.

The responsibilities and tasks to be completed in this role include, but are not limited to:

Relationship Management & Community Engagement

• Organize and lead outreach and community events to promote NYC Votes and increase voter participation.
• Conduct regular outreach activities in priority neighborhoods and communities to strengthen awareness and build relationships.
• Collaborate with the Education team to identify high-impact partners and assess outreach needs; co-create outreach plans with partner organizations.
• Organize voter registration drives across the city, coordinating staff, interns, partners, and volunteers.
• Support the identification of new potential partners aligned with priority communities.
• Respond to voter inquiries directed to Public Affairs, providing accurate information regarding voting and elections.

Program Management / Outreach Operations

• Maintain internal tracking of outreach efforts, including event details, audience numbers, voter registrations, collateral distribution, and demographic reach.
• Work with the Senior Outreach Manager and team members to target efforts in priority communities.
• Ensure all outreach materials and messaging align with NYC Votes branding and mission.
• Collaborate with Public Affairs units to develop effective promotional and outreach materials.
• Support NYC Votes Get-Out-The-Vote efforts through event leadership and volunteer coordination.
• Recruit volunteers to support GOTV and outreach events.

Data Management

• Work with the Senior Outreach Manager and relevant agency staff, particularly the Data team, to identify relevant and appropriate metrics, and to build and maintain processes that ensure data tracking and collection meets a consistently high standard for completeness and accuracy.
• Update and monitor data systems to measure, track, and evaluate the Outreach team’s work.
• Ensure Outreach data and dashboards are up to date and accurate.
• Establish and maintain regular communication of Outreach team metrics.

KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We’re seeking individuals eager to make an impact, even if they don’t tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you’re ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.

Knowledge

• Knowledge of systems such as VAN, Mobilize, REACH, and other voter activation platforms.
• Knowledge of volunteer recruitment, training, and management best practices.
• Knowledge of volunteer platforms and recruitment connections.
• Knowledge of CRM and other data systems in order to ensure accurate data tracking and reporting.

Skills

• Skilled at speaking/engaging with and members of the public to ensure a positive experience with the CFB and NYC Votes brand.

Abilities

• Ability to produce and organize NYC Votes events in a priority neighborhood or community before each election (primary and general).
• Ability to build a positive team culture and keep staff and volunteers motivated to achieve direct voter contact goals.
• Ability to ensure that outreach plans are created in collaboration with unit strategy and support agency goals.
• Ability to develop and implement strategies and tactics to diversify and scale volunteer base.
• Ability to create engagement levels for volunteers and build a path for leadership volunteer and development opportunities.
• Ability to travel, public transit, navigate/deliver education across the city outside of working hours, during peak election season (8 weeks prior to election).
• Ability to move and carry heavy objects up to 20 pounds over 50-100 m (e.g., from one block to another, or between multiple stops in a row).
• Ability to break down complex civics topics into content that is appropriate for the audience.

Other Characteristics

• Experience with event planning and program execution, including logistics coordination and resource distribution.

PREFERRED QUALIFICATIONS

• Previous experience with elections and voting work preferred, especially in NYC
• Having led city-wide or otherwise large-scale public engagement campaigns for voting and election work, preferably in NYC
• Understanding of voter universe creation and voter targeting, as it relates to non-partisan voter engagement and mobilization
• Language (strongly preferred): Proficient in one or more of NYC Votes' covered languages

Minimum Qualifications

• A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
• A four-year high school diploma or its educational equivalent and five years of experience as described in "1" above; or
• Education and/or experience equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.