Outreach Case Manager | Hillsborough

Selah Freedom; Sarasota (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Selah Freedom is a faith-based organization focused on ending sex trafficking and aiding survivors in Hillsborough County. The Outreach Case Manager provides essential services, advocacy, and steady support as survivors pursue recovery.

The role requires compassionate care, collaboration with law enforcement, and thorough documentation, with travel within the local area. A Bachelor’s degree in a related field and trauma-informed experience are preferred.

Qualifications

• Bachelor's degree in Social Work, Criminology, or related behavioral science required.
• Experience providing services to survivors of sex trafficking or in trauma-informed care environments preferred.
• Strong communication skills with the ability to build trust and rapport quickly.
• Comfort working in cross-cultural environments and travel locally with a clean driving record.

Responsibilities

• Provide initial support to survivors, including helpline coverage, screenings, assessments, and referrals to services.
• Facilitate survivor-centered sex trafficking support groups.
• Offer ongoing case management in areas such as legal, housing, medical, mental health, and other vital services.
• Provide safe, reliable transportation for survivors to appointments, interviews, and community resources.
• Support law enforcement and/or medical providers when survivors are identified.
• Maintain accurate documentation in electronic databases and manage all survivor records and reporting requirements.
• Attend trainings as requested by the Outreach Coordinator.
• Perform other duties as assigned.

Skills

Communication skills

Driving

Cross-cultural experience

Education

Bachelor's degree in Social Work, Criminology, or related behavioral science

Job description

Be a Lifeline of Hope to Survivors

Selah Freedom is a faith-based organization grounded in Biblical principles. We believe the Bible to be the inspired, infallible, authoritative Word of God. There is one God-eternally existent in three persons: Father, Son, and the Holy Spirit-who is the ONLY way, truth, and life.

Job Opening: Outreach Case Manager

Location: Hillsborough County Position Type: Full-Time

At Selah Freedom, we are on a mission to end sex trafficking and bring freedom to the exploited. Through prevention programs, outreach, safe housing, and national awareness efforts, we stand with survivors and walk with them toward hope, healing, and restoration.

What You'll Do

Reporting to the Law Enforcement Liaison, the Outreach Case Manager provides essential services and advocacy for survivors of sex trafficking and exploitation. You'll be one of the first points of contact for those seeking help-offering compassionate care, access to resources, and steady support as they take steps toward recovery.

You will:

• Provide initial support to survivors, including helpline coverage, screenings, assessments, and referrals to services.
• Facilitate survivor-centered sex trafficking support groups.
• Offer ongoing case management in areas such as legal, housing, medical, mental health, and other vital services.
• Provide safe, reliable transportation for survivors to appointments, interviews, and community resources.
• Support law enforcement and/or medical providers when survivors are identified.
• Maintain accurate documentation in electronic databases and manage all survivor records and reporting requirements.
• Attend trainings as requested by the Outreach Coordinator.
• Perform other duties as assigned.

What You Bring

• Bachelor's degree in Social Work, Criminology, or related behavioral science field-or equivalent experience.
• Experience providing services to survivors of sex trafficking or in trauma-informed care environments preferred.
• Strong communication skills, with the ability to build trust and rapport quickly.
• Comfort working in cross-cultural environments.
• Clean driving record and ability to travel locally.

Why Selah Freedom?

When you join our team, you join a movement. We are guided by five core values:

• Ownership - We take responsibility and deliver excellence.
• Collaboration - We lift each other up and work as one team.
• Gratitude - We work with thankful hearts.
• Communication - We speak truth in love.
• Balance - We pursue mission while valuing rest.

Schedule & Work Environment

• Monday-Friday, 8:00am-5:00pm with occasional evenings and weekends (with notice).
• Local travel required.
• Moderate physical activity; work environment typically quiet to moderate in noise.

Be the connection between a survivor and a new chapter of hope.