Outreach Care Specialist - CareBridge -100% Virtual

Elevance Health; Grand Prairie (TX); Remote; USD 40,000 - 55,000; Full time

Job summary

Elevance Health is seeking an Outreach Care Specialist for a fully virtual role. The position involves coordinating care plans, assessing treatment compliance, and enhancing member health through community services. Ideal candidates have a high school diploma and relevant experience, with preferred certifications in healthcare.

Qualifications

• At least 1 year of related experience or equivalent education.
• Certified Nurse Assistant or Medical Assistant certification preferred.

Responsibilities

• Coordinate follow-up care plans and schedule appointments.
• Assess compliance with medical treatment plans.
• Document case updates and compliance reports.

Skills

Bilingual skills

Education

High school diploma or equivalent

Job description

Outreach Care Specialist - CareBridge -100% Virtual

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Position Title

Outreach Care Specialist - CareBridge -100% Virtual

Anticipated End Date

2025-05-26

Job Description

Join an Extraordinary Team

CareBridge Health, part of Elevance Health, within our Carelon division, aims to enhance the health, independence, and quality of life for individuals in home and community-based settings through home-care and community services.

Title: Outreach Care Specialist - CareBridge -100% Virtual

Work Environment: This role is fully virtual, requiring only in-person training sessions, offering flexibility and promoting work-life balance.

Role Overview: The Outreach Care Specialist ensures members follow treatment plans for less complex cases and seeks ways to improve their health and meet quality standards.

Key Responsibilities

• Coordinate follow-up care plans, schedule appointments, and enroll members in programs.
• Assess compliance with medical treatment plans via calls or visits, identify barriers, and coordinate resolutions.
• Identify quality improvement opportunities and suggest process enhancements.
• Recommend treatment plan modifications and coordinate additional services with case management and providers.
• Refer members to local, state, or federally funded programs.
• Coach members on reducing health risks.
• Document case updates and compliance reports.
• Build and maintain relationships with relevant agencies.

Minimum Requirements

• High school diploma or equivalent, with at least 1 year of related experience, or an equivalent combination of education and experience.

Preferred Skills and Experience

• Certified Nurse Assistant or Medical Assistant certification, or a related bachelor’s degree preferred.
• Bilingual skills may be required for certain units.
• Experience as a Community Health Navigator and clinical background preferred.

Additional Information

Position level: Non-Management, Non-Exempt.

Work shift: Full-time, with flexible remote work arrangements.

We prioritize health and safety, requiring vaccination against COVID-19 and Influenza for certain roles.

Elevance Health is an Equal Opportunity Employer. Applicants requiring accommodations can contact [e-mail].