Outreach and Recruitment Manager

GREAT FALLS COLLEGE MSU

Great Falls (MT)

On-site

USD 55,000 - 65,000

Full time

6 days ago

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Job summary

Great Falls College Montana State University seeks an Outreach and Recruitment Manager to lead outreach, marketing, and recruitment for the Goldman Sachs 10,000 Small Businesses program across MT, ID, WY, and AZ. The role builds a pipeline of qualified applicants through presentations, events, and partnerships, supporting full enrollment across three cohorts.

The position is based in Great Falls, Montana, with periodic regional travel.

Qualifications

Associate degree or 2–5 years relevant work experience.
Proficiency with Microsoft Office; willingness to learn Salesforce and Zoom.
Excellent verbal communication and professional presence.
Strong organization, attention to detail, and problem-solving abilities.

Responsibilities

Generate and maintain a robust business applicant pipeline to meet enrollment goals for three cohorts annually.
Manage the full recruitment process from initial contact to completed application with timely follow-up.
Conduct outreach through phone calls, virtual meetings, and in-person engagements, guiding applicants through the process.
Track outreach activities, measure yield from events and communications, and report metrics to leadership and partners.
Deliver personalized follow-up to ensure prospective applicants feel informed, encouraged, and valued.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Problem solving

Education

Associate degree

Bachelor degree in related field

Tools

Microsoft Office

Salesforce

Zoom

Job description

Please see Special Instructions for more details.

Continuation of employment is contingent upon availability of grant funding.
This position is based in Great Falls, Montana.
Periodic travel is required.
This position isnot eligiblefor sponsorship.

Position Information

Working Title

Outreach and Recruitment Manager

Brief Position Overview

The Outreach and Recruitment Manager leads outreach, marketing, and recruitment efforts for the Goldman Sachs 10,000 Small Businesses program, housed at Great Falls College. This position develops and maintains a strong pipeline of qualified business applicants through presentations, events, information sessions, direct outreach, and strategic partnerships to support full enrollment in three annual cohorts across a four-state region: Montana, Idaho, Wyoming, and Arizona.

This position is based in Great Falls, Montana, with periodic travel required throughout the region. The position is grant-funded, with no current end date for the grant.

Position Number

TBD

Department

Office of CEO/Dean

Division

Appointment Type

Professional

Contract Term

Fiscal Year

Semester

FLSA

Exempt

Union Affiliation

FTE

1.0

Benefits Eligible

Yes

Compensation

Annual

Salary

Salary range of $ 55,000 to $ 65,000 annually, commensurate with experience, education, and qualifications

Contract Type

MUS

Recruitment Type

Open

General Statement

The Outreach and Recruitment Manager plays a key role in building and maintaining a strong pipeline of qualified small business applicants for three annual cohorts of the Goldman Sachs 10,000 Small Businesses program. This full-time position works closely with the Executive Director to develop and implement strategic marketing, outreach, and recruitment initiatives, including hosting information sessions, delivering presentations, attending events, and conducting direct outreach to business owners. The manager also develops and strengthens partnerships with chambers of commerce, business associations, Community Development Financial Institutions (CDFIs), and other organizations to expand program awareness, encourage participation, and support full cohort enrollment across the program’s service region.

Duties and Responsibilities

Generate and maintain a robust business applicant pipeline to meet or exceed grant-mandated enrollment goals for three cohorts annually.
Manage the full recruitment process, from initial contact to completed application, with timely follow-up and consistent communication.
Conduct outreach through regular phone calls, virtual meetings, and in-person engagements, providing guidance and support throughout the application process.
Track outreach activities, measure yield from events and communications, and report metrics to the Executive Director and program partners.
Deliver personalized follow-up to ensure prospective business applicants feel informed, encouraged, and valued.

Required Qualifications - Experience, Education, Knowledge & Skills

Associate degree or 2–5 years of relevant work experience.
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and willingness to learn tools such as Salesforce and Zoom.
Excellent verbal communication skills and a confident, friendly presence.
Strong organizational skills, attention to detail, and comfort with problem-solving.

Preferred Qualifications - Experience, Education, Knowledge & Skills

Bachelor degree in related field.
Experience in program support, event planning, or classroom management.
Experience in using CRMs or outreach databases; training can be provided.

The Successful Candidate Will

The successful candidate will:

Work effectively in a collaborative team environment.
Demonstrate a passion for supporting rural communities and helping small businesses grow.
Be a natural connector with strong interpersonal skills and a genuine enjoyment of relationship-building, especially by phone.
Possess cultural awareness and the ability to connect authentically with diverse audiences.

Special Requirements

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Announcement Number

STAFF - VA - 2700008P

Number of Vacancies

Desired Start Date

11/02/2026

Open Date

10/01/2026

Open until filled

Yes

Special Instructions Summary

Continuation of employment is contingent upon availability of grant funding.
This position is based in Great Falls, Montana.
Periodic travel is required.
This position isnot eligiblefor sponsorship.

Company Diversity Statement

Great Falls College Montana State University is committed to providing a working and learning environment free from discrimination. As such, the College does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the College’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Great Falls College Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, GFC MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Great Falls College Montana State University, 2100 16th Ave S, Great Falls, MT 59405; 406-268-3701; jobs@gfcmsu.edu.

GFC MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the GFC MSU Website: http://www.gfcmsu.edu/about/policies/400policies.html

Great Falls College MSU is a tobacco-free campus. Smoking and the use of any tobacco products is not permitted on any College property.

Required Documents