Outreach and Enrollment Coordinator

HELP USA; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Help USA in Bronx, NY is seeking an Outreach and Enrollment Coordinator for the Supportive Services for Veteran Families (SSVF) program. You will engage veterans and veteran families who are homelessness or at risk, clearly explaining the program and assessing eligibility to determine next steps.

You’ll collect and review eligibility documents, enroll eligible clients, and assemble case files for transfer to the case management team, while maintaining meticulous records and strong communication

Qualifications

• Attention to detail with strong organizational and documentation skills.
• Strong verbal and written communication skills.
• Commitment to helping Veterans and Veteran Families who are homeless or at risk.

Responsibilities

• Connect with potential clients to explain the SSVF program clearly and assess eligibility.
• Provide program information and referrals to other programs for those not eligible.
• Collect and review eligibility documentation.
• Enroll eligible clients into the program.
• Assemble case files for transfer to the case management team.

Skills

Attention to detail

Organization

Decision-making

Verbal communication

Written communication

Education

Associate's degree or equivalent

Job description

Program: Supportive Services for Veteran Families | 815 Burke Avenue, Bronx, NY 10467

What You’ll Do

If you want to help Veterans and Veteran Families who are literally homeless or at risk of becoming homeless, then you could be a great Outreach and Enrollment Coordinator with our Supportive Services for Veteran Families program (SSVF). You’ll connect with potential clients to provide a clear and concise explanation of the program and assess for program eligibility, provide program information, and provide referrals to other programs those not eligible for SSVF. You’ll also collect and review eligibility documentation, enroll eligible clients into the program, and assemble case files for transfer to the case management team.

You’re a great fit for this role if you:

• Pay outstanding attention to detail, have excellent organization and documentation skills, and are resourceful with strong decision-making skills.
• Have strong verbal and written communication skills.
• Share our commitment to helping Veterans and Veteran Families who are homeless or at risk of becoming homeless.

It would be helpful (but not required) if you have:

• Associate's degree or equivalent experience and skills.
• Prior experience in case management, assessment, and crisis intervention with great interviewing skills.