Outreach Advisor I

Middle Georgia State University; Macon (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Middle Georgia State University seeks an Outreach Advisor I to perform financial aid outreach to prospective and current students and their families. You will counsel on the process, help complete forms, and award aid within guidelines.

The role also involves coordinating campus outreach events, college fairs, and travel to external sites as needed, supporting enrollment efforts and on-campus visit days.

Qualifications

• Bachelor's Degree required.
• Ability to understand complex processes.
• Proficient in Microsoft Office.
• Possess a valid driver's license.
• Travel required for the role.
• Prior financial aid experience preferred.

Responsibilities

• Advises students and parents on availability of financial aid and the application process.
• Assists students in completing financial aid forms and awards federal, state, and institutional aid.
• Reviews and processes financial aid files as assigned.

Skills

Understanding complex processes

Driver's license

Travel required

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Job Title: Outreach Advisor I
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 303491

About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

Reporting to the Assistant Director of Financial Aid Outreach and Retention, the Financial Aid Outreach Advisor will be responsible for internal and external outreach to prospective students, current students, parents, and other stakeholders to bring awareness of Financial Aid programs, and services offered to students. This position will be responsible for counseling newly admitted traditional students and special populations regarding the financial aid process.

Responsibilities

Administers All Aspects of Position (60%) -
Serves as a liaison for first year students by collaborating with campus partners, such as the Admissions, Academic Advising, Student Success Center and Center for Career & Leadership Development team to extend our reach, impact and network of support for vulnerable students.
Advises students and parents regarding availability of financial aid, the eligibility requirements and the application process via phone and or e-mail correspondence.
Assists students in the application process for financial aid by helping them to complete appropriate and required forms. Awards federal, state, institutional and private sources of financial aid to students within appropriate guidelines and regulations.
Reviews and process financial aid files and/or related processes as assigned.
Coordinates/Participates in Outreach Functions (30%) -
Coordinates and participates in financial aid workshops, orientations or other events on campus, external sites (high schools, career centers, etc.) and virtually as needed or requested.
Attend college fairs and other off campus recruitment events. Involves extensive fall travel, periodic travel throughout the year, and occasional evening and weekend work.
Contribute to the planning and execution of activities and special events designed to enhance enrollment, including on campus visits, visit days, and orientation events.
Other Duties as Assigned (10%) -
Performs other related duties specific to financial aid regulatory requirements and day-to-day operations as assigned by supervisor and/or to provide maximum office efficiency.

Required Qualifications

Educational Requirements
Bachelor's Degree
Other Required Qualifications
Ability to understand complex processes.
Proficient in Microsoft Office products.
Able to convey enthusiasm, energy, and poise.
Possess a valid driver's license.
Travel Required
Required Experience
Prior financial aid experience.

Preferred Qualifications

Other Preferred Qualifications
Bilingual Preferred.

Preferred Experience
Experience in administering student financial aid programs at a comparable college or university preferred.

Knowledge, Skills, & Abilities

Knowledge of modern office methods, procedures, and equipment.
Basic knowledge of current institution, Board of Regents, state, and federal regulations pertaining to the collection, maintenance, and release of information.
Ability to successfully establish and maintain effective working relations with other employees.
Knowledge of federal, state, and institutional financial aid programs, policies, and procedures.
Knowledge of the Banner financial aid module.
Knowledge of federal and state student aid online reporting systems.
Knowledge of need analysis principles.
Skill in the operation of computers and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations, teamwork skills, and in dealing with the public.
Skill in oral and written communication

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race,