Outreach & Admissions Lead, Higher Education

University of San Diego; San Diego (CA); On-site; USD 65,000 - 74,000; Full time

Job summary

University of San Diego’s Kroc School of Peace Studies seeks an Assistant Director of Outreach and Recruitment to drive enrollment across graduate, certificate, and other programs. This role collaborates with the Director of Recruitment and Admissions and central Enrollment Management to engage prospective students, coordinate events, and guide applicants toward enrollment.

The position requires travel, evenings, and weekends as schedules demand, with a focus on personalized, timely, and

Qualifications

• Bachelor’s degree required; master’s preferred.
• Experience in higher education admissions or enrollment management.
• Experience using a CRM or similar system to manage communications, activity, records, and outcomes.
• Proven ability to guide prospective students and provide individualized guidance.

Responsibilities

• Engage prospective, applicant, admitted, and enrolling students through outreach, advising, sessions, campus visits, and virtual/in-person interactions.
• Manage assigned prospective student populations and recruitment sources according to priorities.
• Implement recruitment strategies using multiple channels (phone, email, text, video, virtual meetings).
• Prioritize outreach based on engagement, source, enrollment stage, and program needs.
• Provide accurate information about programs, admissions requirements, deadlines, and resources; refer complex questions as needed.
• Maintain timely follow-up with prospective students and address barriers affecting application decisions.

Skills

CRM experience

Admissions counseling

Event planning

Customer service

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Slate

Job description

University of San Diego’s Kroc School of Peace Studies seeks an Assistant Director of Outreach and Recruitment to drive enrollment across graduate, certificate, and other programs. This role collaborates with the Director of Recruitment and Admissions and central Enrollment Management to engage prospective students, coordinate events, and guide applicants toward enrollment.

The position requires travel, evenings, and weekends as schedules demand, with a focus on personalized, timely, and