Outpost Supervisor

Hotel Equities

Epsom (NH)

On-site

USD 26,000 - 29,000

Full time

10 days ago

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Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Life insurance

Same-day pay available

Team Driven and Values Based Culture

Career Growth Opportunities/ Manager培训

Reduced Room Rates throughout the.port

Third Party Perks (Movie Tickets, At-

Employee assistance program

Employee discount

Referral program

Job summary

Hotel Equities is seeking an Outpost Supervisor for Postcard Cabins by Marriott Blake Brook in Epsom, NH. This role leads cabin keepers to ensure clean, well-maintained guest cabins and oversees daily housekeeping operations to uphold brand standards.

Responsibilities include inspecting cabins, coordinating VIP and checkout cleaning, and guiding staff while maintaining inventory and safety procedures. Requires high school diploma and experience with major hotel brands.

Qualifications

High School diploma or equivalent required.

Responsibilities

Supervises cabin keepers/cleaners in housekeeping of guest cabins.
Inspects cabins after checkout to ensure cleanliness meets standards.
Coordinates cleaning of cabins for VIP and checkout priorities.
Monitors cabin quality by conducting inspections and documenting results.
Prepares maintenance work orders for furniture or fixture repairs.
Assists with recruiting, training, and direction of new department staff.

Education

High School diploma /Secondary qualification or equivalent

Job description

Pay Range

USD $19.00 - USD $21.00 /Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable OutpostSupervisor for Postcard Cabins by Marriott Blake Brook, located at 76 Mountain Road in Epsom, NH 03234.

Job Purpose:

To maximize customer satisfaction by providing neat and clean guest cabins through the supervision, direction, and coordination of the cabin keeper/cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Supervises cabin keepers/cleaners in the prompt and efficient housekeeping of guest cabins
Ensures that all cabins have been cleaned by checking cabin keepers' progress at the end of the day
Supervises the completion of short notice requests for cabin changes
Inspects all check out cabins after they are made up to ensure they are cleaned to Company standards.
Monitors quality of cabins by conducting and documenting inspections of cleaned rooms
Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
Ensures completion by following through
Checks the status of cabins on an ongoing basis and notifies cabin cleaners of any changes
Checks VIP cabins
Coordinates cleaning of cabins for proper prioritization of customer requests; VIP cabins, checkout cabins, etc.
Assures cleaning supplies and tools are properly stored at the end of the day.
Assists in monthly inventory of all linen and cleaning supplies
Takes every opportunity to amaze the guests and has a strong ownership over ITR
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
Responsible for assisting with the recruiting, training, and direction of new department associates
Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
Coordinate activities with other departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation.
Attends meetings related to budgetary, and brand standards compliance of the property.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Work tasks are completed in varying indoor and outdoor settings: must be able to work in all weather conditions as well as temperature controlled environments.
Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to lift up to 30 lbs on a regular and continuing basis.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment.
MUST have the ability to work a flexible schedule including nights, weekends and/or major holidays. Flexibility is needed for varying shifts from 7am to 11pm.

Other:

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling guest payments and assisting with inventory.
Problem-solving, reasoning, motivating, and training abilities are often used.
MUST have the ability to work a flexible schedule including nights, weekends and/or major holidays. Flexibility is needed for varying shifts from 7am to 11pm.

Amazing Benefits At A Glance: