Outpatient Services Manager

Talentify

Winston-Salem (NC)

On-site

USD 90,000 - 120,000

Full time

14 days+
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Benefits offered by this job

Challenging work environment
Career development opportunities
Competitive Compensation
Excellent health plans
401(k) with company match
Paid Time Off

Job summary

Old Vineyard Behavioral Health Services, a UHS subsidiary, seeks an Outpatient Services Manager to oversee PHP/IOP and provide direct clinical services. You will ensure representation at treatment planning meetings, develop outpatient forms, and monitor quality across practitioners.

The role requires an MSW/LCMHC with NC licensure (LCSW or LCAMHC) and LCAS certification, plus leadership experience in outpatient settings. Strong growth mindset and teamwork are essential.

Qualifications

  • Master's degree in social work or counseling is required.
  • Four years of outpatient treatment experience with families or individuals.
  • Licensure in NC: LCSW or LCMHC; must also hold LCAS in NC.

Responsibilities

  • Provide oversight and vision for all outpatient services, including PHP and IOP.
  • Deliver direct clinical therapeutic services to patients and families.
  • Represent outpatient services at treatment planning meetings and monitor quality.

Skills

Outpatient mgmt
People leadership
Strategic planning
Communication skills
Team building

Education

MSW or counseling degree

Job description

Responsibilities

At Old Vineyard Behavioral Health Services, a subsidiary of UHS, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community.

Our 164-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients. Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services. We are passionate about our work and are looking for individuals who share in this passion.

Position Summary:

The Outpatient Services Manager provides oversight and vision for all outpatient services, including Partial Hospitalization Program and Intensive Outpatient. Provides direct clinical therapeutic services to patients and families, ensures outpatient representation at treatment planning meetings, responsible for the development of outpatient forms and systems, provides quality assurance monitoring for all outpatient practitioners related to their responsibilities within the outpatient program and oversees the day-to-day operations of the programs. This position is further responsible for identifying growth opportunities and expanding programming based on the needs of our patient population and the community.

Qualifications

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill and ability to meet the minimum requirements for this position. Staff must demonstrate flexibility for reassignment to units providing care to varied populations including male and female children, adolescents and adults as well as dually diagnosed adults. In absence of these qualifications upon hire, must demonstrate ability to learn these concepts and develop these skills within reasonable time frame via the organization’s orientation and training program.

Education:

Master's degree from an accredited college or university in social work or counseling.

Experience:

Four (4) years direct clinical experience specific to outpatient treatment of families and/or individuals. One (1) year experience in the leadership of people.

Licensure/Certification:

Current Licensed Clinical Social Worker (LCSW) or Licensed Clinical Mental Health Counselor (LCMHC) from the State of North Carolina. Provisional license not accepted. Must also be a Licensed Clinical Substance Abuse Counselor (LCAS) in North Carolina. Provisional (LCASA) not accepted.

Skills:

Proven experience in the day-to-day operations of an outpatient behavioral heath program. Strategic planner with the ability to recognize opportunities for growth and implement changes in current programming/structure or entirely new programming/structure to achieve goals. Proven management acumen with the ability to form strong teams who work together to achieve hospital goals. Excellent verbal and written communication skills. Must be able to communicate with members of the interdisciplinary treatment team, managed care representatives, adult patients and patient families in a clear and concise manner. Knowledge of individual, group and family therapy dynamics and techniques as related to cultural, social, economic, communication and role expectations within family systems. Knowledge of clinical skills to assess treatment dynamics accurately and develop effective treatment strategies within the overall treatment plan.

Benefit Highlights:
  • Challenging and rewarding work environment
  • Career development opportunities within UHS and its Subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • Generous Paid Time Off

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

At Old Vineyard Behavioral Health Services, a subsidiary of UHS, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community.

Our 164-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients. Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services. We are passionate about our work and are looking for individuals who share in this passion.

We are currently seeking an Outpatient Services Manager to join our talented and caring team. Our ideal candidate will possess strong multitasking skills, the ability to provide compassionate and competent care to a diverse patient population, must be able to build and maintain positive professional relationships with all hospital staff and patients, as well as demonstrate professional, effective communication skills.

Position Summary:

The Outpatient Services Manager provides oversight and vision for all outpatient services, including Partial Hospitalization Program and Intensive Outpatient. Provides direct clinical therapeutic services to patients and families, ensures outpatient representation at treatment planning meetings, responsible for the development of outpatient forms and systems, provides quality assurance monitoring for all outpatient practitioners related to their responsibilities within the outpatient program and oversees the day-to-day operations of the programs. This position is further responsible for identifying growth opportunities and expanding programming based on the needs of our patient population and the community.

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