Outpatient Services Director & Clinical Quality Lead

SBH-Green Bay; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

St. Joseph Institute for Addiction in Wexford, Pennsylvania seeks a Director of Outpatient Services to oversee daily operations of the outpatient department, guide clinical programming, and ensure high-quality patient care.

The role leads psychosocial assessments, group therapies, family sessions, and treatment planning, while coordinating with a multidisciplinary team to maintain regulatory compliance and effective discharge planning.

Responsibilities

• Plans, develops and implements evidence-based quality programming including all clinical program schedules, as part of the therapeutic environment.
• Identifies and prioritizes issues of importance, including those priority issues as set by leadership.
• Communicates instructions, expectations, and timelines clearly and concisely.
• Provides support and instruction to direct care staff to ensure treatment program and service delivery expectations are met.
• Ensures outpatient programming and documentation comply with regulatory standards of care.
• Establishes evaluation methods for clinical care practices and initiates program changes.
• Leads staff through hiring, orientation, performance assessment and coaching.
• Manages staffing and contingency plans to align with census and productivity.
• Oversees discharge planning and community resource referrals.
• Provides clinical consultation and care coordination oversight.
• Ensures documentation of all clinical contacts and reviews charts for quality and completeness.

Job description

St. Joseph Institute for Addiction in Wexford, Pennsylvania seeks a Director of Outpatient Services to oversee daily operations of the outpatient department, guide clinical programming, and ensure high-quality patient care.

The role leads psychosocial assessments, group therapies, family sessions, and treatment planning, while coordinating with a multidisciplinary team to maintain regulatory compliance and effective discharge planning.