Outpatient Pharmacy Technician - St. Lukes

Aurora Health Care; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Aurora Health Care in Milwaukee, Wisconsin seeks a Pharmacy Technician to join the team. The role focuses on dispensing and delivering medications, using the department's information systems and automation, and ensuring accuracy in medication orders.

Responsibilities include handling calls from nurses, physicians, and patients; maintaining pharmacy documentation; and complying with USP, state, and DNV requirements.

Qualifications

• Pharmacy technician or technician student; CPhT or ExCPT within two years of hire.
• Two immunization certifications may be required (state WI or approved by ACPE/ WI board).
• Good communication and basic computer skills.

Responsibilities

• Dispenses and delivers medications using information systems, technology, and automation.
• Enters medication orders in the computer system and processes medication requests.
• Manages calls from nurses, physicians, patients, and other team members; interprets issues and resolves or hand-offs as needed.
• Maintains pharmacy procedures and documentation to meet legal, regulatory, and department requirements.
• Complies with USP, state, and federal requirements and accreditation standards (e.g., DNV).

Skills

Good mathematics skills

Attention to details

Good communication

Basic computer skills

Education

High School Graduate

Job description

Responsibilities

• Develops competence in dispensing and delivery of medications. This includes developing competence in the department's use of information systems, technology, and automation used for dispensing and storage of medications.
• Develops competence in preparing non-sterile products following USP, state, and federal recommendations, as required.
• Develops competence in entering medication orders in the computer system and/or processing medication requests via the computer system.
• Develops competence in managing phone calls from customers and team members such as nurses, physicians or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate.
• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements.

Major Responsibilities

• Develops competence in dispensing and delivery of medications. This includes developing competence in the department's use of information systems, technology, and automation used for dispensing and storage of medications.
• Develops competence in preparing non-sterile products following USP, state, and federal recommendations, as required.
• Develops competence in entering medication orders in the computer system and/or processing medication requests via the computer system.
• Develops competence in managing phone calls from customers and team members such as nurses, physicians or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate.
• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements.

Licensure, Registration, And/or Certification Required

Licensure (IL only): State of Wisconsin (registration):

Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment.

Patient facing teammates may be required to have two certifications: Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.

Education Required

• High School Graduate.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Good mathematics skills.
• Attention to details.
• Good communication (written and verbal) and interpersonal skills.
• Basic computer skills.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job
• Frequent fine motor motion of hands and wrists to operate keyboard and manipulate syringes
• Lifts, carries, and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique
• Will be frequently required to lift to 35 lbs., lift and carry up to 35 lbs. at waist height a reasonable distance, push/pull with 30 lbs. of force
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders
• Must have functional speech, vision, touch, and hearing
• May be exposed to chemical hazards

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.