Outpatient Pharmacy Technician - PD - All - ECH Outpatient Pharmacy @ MV

El Camino Health; Mountain View (CA); On-site; USD 49,000 - 70,000; Full time

Job summary

El Camino Health in California is seeking a Pharmacy Technician to provide friendly, efficient pharmacy care to customers and patients. You will greet customers, assist with products and services, resolve issues, and support pharmacy workflow including prescription processing, insurance billing, and medication dispensing.

The role requires active California Pharmacy Technician registration, completion of immunization training, and PTCB certification preferred.

Qualifications

• High School Diploma.
• Minimum 1 year current community pharmacy experience, or completion of an externship at El Camino Health.
• Knowledge of outpatient and retail drugs (prescription and non-prescription) and usual doses for various patient populations preferred.

Responsibilities

• Provide friendly and efficient pharmacy care to all customers.
• Greet customers and assist with products and services.
• Resolve customer issues and ensure a positive experience.
• Process prescriptions, billing and insurance, and maintain pharmacy workflow.
• Support implementation of business solutions and clinical services.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Active California Pharmacy Technician registration

PTCB certification

Immunization training program

Job description

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

FTE 0 Scheduled Bi-Weekly Hours 0 Work Shift All Shifts: 8 hours

Job Description Key Responsibilities

• Responsible for providing friendly and efficient pharmacy care to all customers.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Performs duties as assigned by Pharmacy Manager, Pharmacist, and other supervisors including but not limited to: maintaining pharmacy workflow, and utilizing pharmacy systems to search and enter patient, prescriber, and drug information, ensuring all prescription information is entered and processed correctly, filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, processing insurance billing and basic problem resolution.
• Provides and supports the implementation of business solutions and clinical services (i.e. Meds to bed program, Emergency department pharmacy services etc.).
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles payments as required.
• Takes customer to OTC aisle to assist in locating products.
• Demonstrates phone etiquette and answers phone in a timely manner.
• Utilizes the inventory management system in order to maintain proper inventory levels and reduce partial filled prescriptions, process received orders, wholesaler returns, and removing outdated/damaged/expired drug returns.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team efforts by accomplishing related tasks and results as needed.

Additional Requirements

• A team player with attention to customers, ensuring that both medical professionals and patients are responded to with accurate and timely information.
• Ability to work in teams, and ensuring timely completion of assigned work requirements.
• Possess excellent verbal, written, and interpersonal skills to deal with a diverse customer group.
• Strong problem solving skills.
• Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmacy services.
• Staying abreast on existing and new legislations and advising management on needed actions.

Qualifications

• High School Diploma.
• Minimum 1 year current community pharmacy experience, or completion of an externship at El Camino Health.
• Demonstrates knowledge of outpatient and retail drugs (prescription and non-prescription) and usual doses for various patient populations preferred.

License/Certification/Registration Requirements

• Current ACTIVE California Pharmacy Technician registration.
• Pharmacy Technician Certification Board (PTCB) certified technician preferred.
• Completion of an ACPE Accredited or Board of Pharmacy approved Immunization training program preferred.

Ages of Patients Served

This position will serve all age groups.

Salary Range: $35.79 - $50.56 USD Hour

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

• Light Work - Walking or standing up to 49% of shift, duties require standard movement, may occasionally lift up to 20 lbs.
• (Physical Requirements-United States of America)

Equal Opportunity Employer

El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

When you choose El Camino Health for your care, you can count on:

• Distinguished hospitals. Our fully accredited hospitals, Los Gatos, and Mountain View, have received numerous awards and honors for high-quality healthcare.
• Exceptional talent. Our reputation attracts high-caliber doctors who are approachable and friendly, a nursing culture exceptional for its highly personalized patient and family care, and leadership with a deeply personal commitment.
• Innovative approaches to care. We seek new treatments and techniques, and contribute to the medical community through clinical trials.
• Our urgent care sites powered by Carbon Health enable easy, immediate scheduling and follow up through the Carbon Health app.
• A focus on health. Our regional Men's Health Program offers a team approach to care and has a variety of specialists who are focused on men’s health issues, including heart and vascular, urology, sleep disorders, sexual dysfunction and healthy weight.
• We created the South Asian Heart Center and the Chinese Health Initiative to address unique health disparities in our patient population.
• A healing environment. Our spaces were specially designed for tranquility and comfort.