Outpatient Pharmacy Technician - 0.9 - Days - ECH Outpatient Pharmacy @ MV

ech; Mountain View (CA); On-site; USD 49,000 - 70,000; Full time

Job summary

El Camino Health is seeking a dedicated Pharmacy Technician for daytime shifts in Mountain View, CA. The 0.9 FTE role (72 bi-weekly hours) includes providing friendly, accurate pharmacy care, assisting customers, processing prescriptions, and supporting billing and clinical services.

Requirements include a High School Diploma, 3+ years in community pharmacy, active CA Tech registration, and strong communication within a team.

Qualifications

• High School diploma required and California Pharmacy Technician registration active.
• Minimum 3 years current community pharmacy experience preferred.
• Knowledge of outpatient and retail drug therapies and dosing.

Responsibilities

• Provide friendly and efficient pharmacy care to customers.
• Greet customers and assist with products and services; resolve issues.
• Process prescriptions, verify patient, prescriber and drug information; insurance billing.
• Support clinical services and programs (e.g., meds to bed).
• Handle cash register transactions and payments; assist OTC locating products.
• Maintain inventory levels and reduce partial filled prescriptions.
• Maintain safe, clean working environment and comply with regulations.
• Collaborate with Pharmacy Manager and supervisors as needed.
• Contribute to team goals and complete related tasks.

Skills

Customer service

Teamwork

Verbal/Written communication

Pharmacy knowledge

Attention to detail

Education

High School Diploma

Tools

Pharmacy systems

Job description

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

FTE

0.9

Scheduled Bi-Weekly Hours

72

Work Shift

Day: 8 hours

Job Description

DUTIES

• Responsible for providing friendly and efficient pharmacy care to all customers.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Performs duties as assigned by Pharmacy Manager, Pharmacist, and other supervisors including but not limited to: maintaining pharmacy workflow, and utilizing pharmacy systems to search and enter patient, prescriber, and drug information; ensuring all prescription information is entered and processed correctly; filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, processing insurance billing and basic problem resolution.
• Provides and supports the implementation of business solutions and clinical services (i.e. Meds to bed program, Emergency department pharmacy services etc.).
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles payments as required. Takes customer to OTC aisle to assist in locating products.
• Demonstrates phone etiquette and answers phone in a timely manner.
• Utilizes the inventory management system in order to maintain proper inventory levels and reduce partial filled prescriptions, process received orders, wholesaler returns, and removing outdated/damaged/expired drug returns
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team efforts by accomplishing related tasks and results as needed.

Additional Requirements

• A team player with attention to customers, ensuring that both medical professionals and patients are responded to with accurate and timely information.
• Ability to work in teams, and ensuring timely completion of assigned work requirements.
• Possess excellent verbal, written, and interpersonal skills to deal with a diverse customer group.
• Strong problem solving skills.
• Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmacy services. Staying abreast on existing and new legislations and advising management on needed actions.

QUALIFICATIONS

• High School Diploma.
• Minimum 3 years current community pharmacy experience .
• Demonstrates knowledge of outpatient and retail drugs (prescription and non-prescription) and usual doses for various patient populations preferred.

License/Certification/Registration Requirements

• Current ACTIVE California Pharmacy Technician registration.
• Pharmacy Technician Certification Board (PTCB) certified technician preferred.

Salary Range: $35.79 - $50.56 USD Hour

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Light Work - Walking or standing up to 49% of shift, duties require standard movement, may occasionally lift up to 20 lbs. - (Physical Requirements-United States of America)

El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.