Outpatient Pharmacy Case Manager

Conway Regional; Conway (AR); On-site; USD 52,000 - 68,000; Full time

Job summary

Conway Regional in Arkansas seeks a Case Manager to deliver exceptional patient and provider experiences with a focus on clinical outcomes and accreditation. The role emphasizes specialty medications and coordinating care.

You will assist patients with insurance verification, prior authorization, copay assistance, and ongoing follow-up to support safe, effective treatment.

Qualifications

• Registered as a pharmacy technician or intern in good standing with the Arkansas State Board of Pharmacy.
• Proof of high school diploma or higher education.
• Must be at least 18 years of age.
• Two years of related experience preferred.

Responsibilities

• Deliver exceptional experiences to patients and providers with a focus on outcomes and accreditation.
• Assist patients with specialty medications through insurance verification and prior authorization support.
• Provide copay and foundational assistance and ongoing patient follow-up.

Skills

Case management

Insurance verification

Prior authorization

Patient follow-up

Education

High school diploma or equivalent

Job description

Overview

The Case Manager will serve to deliver exceptional customer experiences to patients and providers with an emphasis on clinical outcomes, national accreditation, and pharmaceutical excellence. The Case Manager assists patients with specialty medications through insurance verification, prior authorization support, copay and foundational assistance, and ongoing patient follow up.

SAFETY SENSITIVE POSITION

This position is a designated as "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery health care related services.

Qualifications

• Registered as a current pharmacy technician or intern in active, good standing with the Arkansas State Board of Pharmacy, required (with no restrictions)
• Proof of the high school or equivalent or higher education
• Must be a minimum of 18 years of age
• At least two years related experience, preferred