Outpatient Medical Assistant: Patient Care & EHR Support

Carbon Health; Long Beach (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Carbon Health in Long Beach, CA is seeking a Medical Assistant to provide direct clinical and administrative support in a fast-paced outpatient setting. This hourly, full-time role welcomes at least 1 year of experience and involves patient triage, basic diagnostic support like EKGs, and front desk duties with a strong customer service focus.

You will help maintain accurate documentation in the EHR, coordinate referrals and labs, assist providers, and ensure a safe, organized clinic environment.

Qualifications

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program or equivalent on-the-job training.
• Minimum of 1 year of experience as a Medical Assistant in an outpatient, clinic, or similar healthcare setting.
• Demonstrated experience performing patient triage, including vital signs, histories, and documentation.
• Experience performing EKGs or willingness to be trained and become proficient in EKG procedures.
• Proficiency with front desk duties, including scheduling, check-in/check-out, and basic insurance verification.
• Strong customer service skills with the ability to interact professionally and compassionately with patients, families, and staff.
• Basic computer skills and familiarity with electronic health record (EHR) systems.
• Knowledge of standard medical terminology, clinical workflows, and office procedures.
• Ability to prioritize and manage multiple tasks in a busy clinical environment with attention to detail and accuracy.
• Strong verbal and written communication skills in English.
• Ability to maintain patient confidentiality and comply with HIPAA and organizational privacy policies.
• Ability to stand, walk, and move between exam rooms for extended periods, and to lift or position patients and equipment as required for clinical duties.

Responsibilities

• Greet patients and visitors with professional, courteous service.
• Perform intake and triage, including obtaining and documenting vital signs, medical history, current medications, and chief complaints.
• Assist providers with examinations, procedures, and treatments within the scope of a Medical Assistant.
• Perform and document routine diagnostic tests such as EKGs according to established protocols and quality standards.
• Prepare examination rooms, ensuring cleanliness, appropriate supplies, and proper equipment setup before and after each patient visit.
• Support front desk operations, including answering phones, scheduling appointments, verifying insurance, and collecting co-pays and required forms.
• Accurately enter and update patient information in the electronic health record (EHR) system while maintaining confidentiality and data integrity.
• Provide patient instructions and education as directed by providers, ensuring patients understand follow-up care and next steps.
• Coordinate referrals, lab work, imaging, and other ancillary services as requested by providers.
• Follow infection control, safety, and quality guidelines to maintain a safe environment for patients and staff.
• Assist with inventory management, including stocking and tracking medical and office supplies.
• Collaborate with physicians, nurses, and other team members to support efficient clinic workflows and a positive patient experience.
• Adhere to all organizational policies, regulatory requirements, and professional standards relevant to the Medical Assistant role.

Skills

Customer service

English proficiency

Multitasking

HIPAA compliance

Education

Accredited Medical Assistant program

High school diploma

Tools

EHR software

Front desk software

EKG equipment

Job description

Carbon Health in Long Beach, CA is seeking a Medical Assistant to provide direct clinical and administrative support in a fast-paced outpatient setting. This hourly, full-time role welcomes at least 1 year of experience and involves patient triage, basic diagnostic support like EKGs, and front desk duties with a strong customer service focus.

You will help maintain accurate documentation in the EHR, coordinate referrals and labs, assist providers, and ensure a safe, organized clinic environment.