Outpatient Clinic Manager: Hands-On Leadership & Ops

LCMC Health; New Orleans (LA); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

LCMC Health is seeking an Outpatient Clinic Manager to lead a dedicated outpatient team, drive operational improvements, and deliver an exceptional patient experience in our New Orleans clinics. This role emphasizes accountability, hands-on leadership, and a commitment to high-quality care.

You will guide staff and providers, optimize workflows, and ensure compliance with healthcare standards while fostering a patient-first culture and a collaborative work environment across departments.

Competenze

• High School Diploma, GED, or equivalent.
• At least 5 years of supervisory experience.
• Ability to lead and oversee professional and support personnel in a healthcare environment.
• Strong communication, organizational, and problem-solving abilities.

Mansioni

• Lead, motivate, and support clinical and administrative staff responsible for delivering exceptional outpatient care.
• Foster a positive, collaborative, and accountable team culture where employees feel valued and empowered to succeed.
• Provide direction, coaching, and ongoing support to help team members perform at their best.
• Lead by example, encourage teamwork, and promote a solutions-focused approach to daily challenges.
• Oversee daily clinic operations to ensure efficient workflows, effective resource utilization, and a seamless patient experience.
• Identify opportunities to improve processes, enhance productivity, and strengthen overall clinic performance.
• Monitor operational goals and ensure clinic activities align with established budgets, objectives, and organizational priorities.
• Take a proactive approach to addressing operational challenges and implementing practical solutions.
• Evaluate clinic policies, procedures, and operational practices to ensure compliance with applicable healthcare regulations and standards.
• Participate in the development and implementation of policies and procedures that support safe, consistent, and high-quality care.
• Promote a patient-first culture focused on compassion, service excellence, and continuous improvement.
• Support initiatives that improve patient satisfaction, safety, and overall clinic effectiveness.
• Serve as a key connection between clinic staff, medical providers, senior leadership, and the communities we serve.
• Build strong, collaborative relationships across clinical and administrative teams.
• Communicate expectations, operational updates, and opportunities for improvement clearly and effectively.
• Partner with leadership to support organizational goals and ensure the clinic continues to operate at its best.

Descrizione del lavoro

LCMC Health is seeking an Outpatient Clinic Manager to lead a dedicated outpatient team, drive operational improvements, and deliver an exceptional patient experience in our New Orleans clinics. This role emphasizes accountability, hands-on leadership, and a commitment to high-quality care.

You will guide staff and providers, optimize workflows, and ensure compliance with healthcare standards while fostering a patient-first culture and a collaborative work environment across departments.