Outpatient Case Manager - Child & Family Services

Brown-University-Health-1; Pawtucket (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health is seeking a dedicated Case Manager for Gateway CAFOS in Pawtucket, RI. You will provide case management, crisis triage, data reporting, and care coordination with clinicians to support families in active treatment.

The role emphasizes collaboration, documentation in Lifechart, and connecting families with outpatient therapy and community resources while meeting licensing and quality standards.

Qualifications

• Bachelor’s degree in social work, psychology, or related health/human service field with at least 1 year of relevant experience in children’s behavioral health.
• Knowledge of human development stages and cultural patterns in each step of the care process.
• Bilingual in Spanish preferred.
• Relevant case management experience required.
• Demonstrated ability to interact professionally on the phone and with colleagues.

Responsibilities

• Participates in program meetings including staff meetings, clinical conferences, community meetings, and in-services.
• Completes documentation within Lifechart per policies and procedures.
• Attends supervision with Clinical Director of CAFOS.
• Supports data collection/reporting for quality measurement and licensing requirements.
• Coordinates primary care screening requirements for children’s services and ensures PCP involvement and communication with clinicians.
• Provides families with resources such as outpatient therapy, groups, and higher levels of care as needed.
• Answers crisis calls when providers are unavailable.
• Maintains referral lists and assists families transitioning out of the area.
• Provides support/referral information for family members of active clients.

Skills

Case management

Bilingual Spanish

Communication skills

Interpersonal skills

Cultural awareness

Education

Bachelor's degree in social work or related field

Job description

Brown University Health is seeking a dedicated Case Manager for Gateway CAFOS in Pawtucket, RI. You will provide case management, crisis triage, data reporting, and care coordination with clinicians to support families in active treatment.

The role emphasizes collaboration, documentation in Lifechart, and connecting families with outpatient therapy and community resources while meeting licensing and quality standards.