Outpatient Care Coordinator - Social Work

St. Tammany Parish Hospital; Covington (LA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Social Worker at St. Tammany Health System addresses patients with complex psychosocial needs, assisting with social program eligibility and coordinating care plans for high-risk populations.

The role includes crisis intervention and collaboration with an interdisciplinary team to support patients and families. Qualified candidates typically hold LMSW or higher licensure (LCSW preferred) with hospital social work experience and strong communication skills.

Qualifications

• LMSW or higher licensure required, LCSW preferred
• Three (3) or more years hospital social work or protective services experience preferred
• Experience in psychosocial and therapeutic counseling preferred
• Working knowledge/experience in case management, payors and reimbursement
• Ability to demonstrate effective written and verbal communication skills and possess emotional and professional maturity
• Basic understanding of Medicare, Medicaid, and Managed Care regulations
• Organized and efficient in establishing priorities and performing tasks within specific timeframes
• Self-motivated requires minimal supervision
• Views problems as a challenge and investigates alternatives which demand creativity, flexibility, and the ability to work under stress
• Responsible for maintaining strict confidentiality of all verbal & written information and documents
• Familiarity with and appropriate use of community resources

Responsibilities

• Intervenes with patients who have complex psychosocial needs and assist with eligibility determination for social programs and funding sources.
• Provide crisis intervention to patients and families with psychosocial needs and help coordinate a plan of care for high-risk populations.
• Receive referrals for individuals from at-risk populations from interdisciplinary team members.

Job description

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40 Work Hours Monday - Friday 800-1630.

JOB SUMMARY:

The Social Worker intervenes with patients who have complex psychosocial needs, require assistance with eligibility determination for social programs and funding sources and qualify for community assistance from a variety of special funds and agencies. In addition, offer crisis intervention to patients and families with psychosocial needs and helps coordinate a plan of care for high-risk patient populations. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members.

MINIMUM QUALIFICATIONS:

• LMSW or higher licensure required, LCSW preferred
• Three (3) or more years hospital social work or protective services experience preferred
• Experience in psychosocial and therapeutic counseling preferred
• Working knowledge/experience in case management, payors and reimbursement
• Ability to demonstrate effective written and verbal communication skills and possess emotional and professional maturity
• Basic understanding of Medicare, Medicaid, and Managed Care regulations
• Organized and efficient in establishing priorities and performing tasks within specific timeframes
• Self-motivated requires minimal supervision
• Views problems as a challenge and investigates alternatives which demand creativity, flexibility, and the ability to work under stress
• Responsible for maintaining strict confidentiality of all verbal & written information and documents
• Familiarity with and appropriate use of community resources

PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 10 pounds is required. Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing Frequently (34%-66%) - NONE Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, reaching

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

St. Tammany Health System is a full-service acute care facility that delivers today’s life-improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home.

St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.