Medical Office Assistant - Elmira Endocrinology

Cayuga Health System; City of Elmira (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

Arnot Health in Elmira, NY is seeking a dedicated Medical Office Assistant to join our Float pool within the Arnot Medical Services team. This role provides essential administrative support and patient care assistance, ensuring a seamless experience for patients and clinicians.

The position requires a high school diploma, completion of a Medical Assistant program preferred, and at least three years of medical office experience.

Qualifications

• High school diploma required; completion of Medical Assistant training preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• BLS certification required within 90 days of hire.
• Strong multitasking ability and excellent communication.

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.
• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

Skills

Multitasking

Communication

Patient-focused care

Education

High school diploma

Medical Assistant training program

Job description

About Arnot Health Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties. Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve. Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch. We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities. Learn more at www.arnothealth.org.

Summary

Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Float pool on the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Roles and Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.
• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

Required Skills and Experience

Education

• High school diploma required; completion of a Medical Assistant training program preferred.

Experience

• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

Certification

• Basic Life Support (BLS) certification required within 90 days of hire.

Skills

• Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Location, Travel and Shift Requirements

This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.

Pay Range Disclosure

Standard Rate of $16.71 - $21.20 per hour plus benefits.

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

We're excited you're considering joining our team. At Centralus Health, we foster a culture of care, trust, and belonging. Here, you’ll have the opportunity to grow and thrive in your career while making meaningful connections with patients, families, colleagues, and communities.