Outpatient Administrative Assistant - MULTISPEC IRA

Arnot Health; Town of Bath (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

Arnot Health is hiring an Outpatient Administrative Assistant to support daily operations including patient registration, scheduling, and billing. The role focuses on front desk activities, accurate record-keeping, and coordinating care with providers in a busy outpatient setting.

The ideal candidate will have strong communication and organizational skills, at least three years in a medical office, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Qualifications

• High school diploma required; coursework in secretarial sciences preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Excellent communication, organizational, and multitasking abilities.

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Skills

Communication

Organization

Multitasking

Customer Service

Education

High School Diploma

Secretarial coursework preferred

Job description

Are you an organized and detail-oriented professional looking to contribute to a patient-centered healthcare environment? Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support our Outpatient Administrative Assistant - MULTISPEC IRA. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing.

Join Our Team at Arnot Health!

Your Schedule:

• Full-Time
• Monday - Friday
• Day Shift: 7:30am - 4:30pm; 8:00am - 5:00pm

What You'll Do:

As an Outpatient Administrative Assistant, you will be responsible for a variety of administrative and patient support tasks, including:

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

What We're Looking For:

We are seeking a detail-oriented and customer-focused professional who excels in a fast-paced medical office environment. The ideal candidate will have:

• Education: High school diploma required; coursework in secretarial sciences preferred.
• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Skills: Excellent communication, organizational, and multitasking abilities.

Physical Demands:

This role involves frequent standing and walking, occasional lifting of up to 20 lbs, reaching and stooping, and light physical effort typical of an office-based setting.

About Us:

Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.

Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team-over 6,500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty, and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting out or looking to take the next step in your healthcare career, we invite you to join us in shaping the future of care in our communities.