Outpatient Access & Registration Specialist — Sign-On Bonus

Jobtome; Chandler (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

UnitedHealth Group in Chandler, AZ seeks an Outpatient Registration Specialist to manage patient demographics, verify insurance eligibility, and collect co-pays and patient liabilities. You will be the first point of contact, delivering compassionate service and accurate data entry across multiple hospital systems.

This role supports registration for emergency, elective, and scheduled cases, with a focus on HIPAA compliance and efficient patient flow.

Qualifications

• High School Diploma/GED required.
• 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting.
• 1+ years of customer service experience.
• 1+ years of experience with insurance policies and procedures.
• Ability to work Thursday - Saturday 9 am - 5:30 pm.

Responsibilities

• Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits.
• Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
• Obtain Benefits and Insurance verification
• Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
• Accurate Computer Data Entry
• Scan documents
• Organize and schedule patient services and appointments for referrals
• Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
• Work with various systems including the Patient Registration and Electronic Medical Record
• Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

Skills

Patient registration

Customer service

Insurance knowledge

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Google products

Job description

UnitedHealth Group in Chandler, AZ seeks an Outpatient Registration Specialist to manage patient demographics, verify insurance eligibility, and collect co-pays and patient liabilities. You will be the first point of contact, delivering compassionate service and accurate data entry across multiple hospital systems.

This role supports registration for emergency, elective, and scheduled cases, with a focus on HIPAA compliance and efficient patient flow.