Outlet Team Associate - Christiana

brobstongroup.com - Jobboard; Newark (DE); On-site; USD 30,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a customer service representative at the Christiana location in Newark, Delaware. The role involves providing excellent support on the sales floor, assisting customers with product selections, and processing transactions.

Ideal candidates should have 2+ years of retail experience, strong communication skills, and a flexible schedule to accommodate weekends and holidays. Join a team that values customer engagement and high standards of service.

Qualifications

• 2+ years of retail or customer service experience preferred.
• Ability to stand for long periods and lift up to 25-50 lbs.
• Flexible availability including weekends and holidays.

Responsibilities

• Greet and engage customers, drive sales through personalized service.
• Operate POS to process sales, returns, and exchanges accurately.
• Maintain floor standards including merchandising and restocking.
• Assist with receiving and organizing incoming inventory.

Skills

Strong communication skills

Customer service skills

Product knowledge

Job description

Summary

Provide excellent customer service and support sales on the outlet sales floor at the Christiana location. Assist customers with product selection, process transactions, maintain merchandise presentation, and help keep the sales floor and fitting rooms organized. Work as part of a team to meet store performance and visual standards.

Responsibilities

• Greet and engage customers, drive sales through personalized service and product knowledge.
• Operate POS to process sales, returns, and exchanges accurately.
• Maintain floor standards including merchandising, restocking, and fitting room oversight.
• Assist with receiving, unpacking, and organizing incoming inventory.

Requirements

• 2+ years of retail or customer service experience preferred.
• Strong communication and customer service skills with a friendly, professional demeanor.
• Ability to stand for long periods and lift up to 25-50 lbs as needed.
• Flexible availability including weekends, holidays, and peak shopping periods.