Outlet Team Associate - Upper West Side

brobstongroup.com - Jobboard; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

brobstongroup.com - Jobboard seeks a sales-focused retail associate for its outlet store in Upper West Side, New York. The role involves delivering excellent customer service, driving sales through personalized styling advice, and ensuring an organized sales floor.

The ideal candidate will have 1-2 years of retail experience, strong communication skills, and basic POS knowledge. This position requires flexibility, including weekends and holidays, and the ability to stand for extended periods.

Qualifications

• 1-2 years of retail or customer service experience preferred.
• Strong communication, interpersonal, and customer service skills.
• Basic cash-handling and POS experience.

Responsibilities

• Greet customers and provide personalized styling advice.
• Drive sales through active and suggestive selling.
• Operate the point-of-sale system for transactions.
• Maintain visual merchandising standards.
• Assist with receiving, inventory counts, pricing, and markdowns.

Skills

Customer service skills

Strong communication

Interpersonal skills

Basic cash-handling

Job description

Summary

Sales-focused retail associate responsible for delivering excellent customer service and achieving sales goals at the outlet store in the Upper West Side. Provide styling assistance, process transactions, and maintain a well-presented sales floor. Represent the brand through product knowledge, attention to detail, and a polished customer experience.

Responsibilities

• Greet customers and provide personalized styling advice and product recommendations.
• Drive sales through active and suggestive selling to meet individual and store targets.
• Operate the point-of-sale system to accurately process purchases, returns, and exchanges.
• Maintain visual merchandising standards and ensure the sales floor is organized and stocked.
• Assist with receiving, inventory counts, pricing, and markdowns as needed.

Requirements

• 1-2 years of retail or customer service experience preferred.
• Strong communication, interpersonal, and customer service skills.
• Basic cash-handling and POS experience.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to stand for extended periods and lift up to 25 lbs as needed.