Outlet Store Associate

Amazinggoodwill; Romeoville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Refer friends program

Early wage access

Job summary

Goodwill Greater Milwaukee and Chicago is seeking a Sales Associate to provide professional and courteous service on the sales floor, assist customers, and maintain store merchandising and salvage.

The role emphasizes friendly customer service, prompt product placement, and adherence to store standards while supporting promotional events and store-wide initiatives.

Qualifications

• One year of customer service or retail experience preferred.
• Must be able to stand for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds.

Responsibilities

• Efficiently salvages, recovers, stocks and merchandises product following store environment standards.
• Effectively monitors product, while servicing customers with fitting rooms or locked cases.
• Communicates to store management about any issues with merchandise levels or merchandising standards, need for supplies and suggests ideas for process improvement.
• Places product and supplies in the correct area according to store environment standards.
• Consistently provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support.
• Maintain the store environment standards to ensure a clean, friendly and safe environment for all internal & external customers.
• Other duties as assigned.

Skills

Customer service

Retail sales

Job description

Ask about our Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!

The Sales Associate Store is responsible for providing professional and courteous service to our customers by assisting them on the sales floor. This position maintains our store environment with prompt and accurate product placement, merchandising and salvage.

RESPONSIBILITY LEVEL:

Contribute to the Goodwill Mission by providing professional and courteous service to our customers by assisting them on the sales floor. Maintain our store environment with prompt and accurate product placement, merchandising and salvage.

PRINCIPAL DUTIES:

1. Efficiently salvages, recovers, stocks and merchandises product following store environment standards.
2. Effectively monitors product, while servicing customers with fitting rooms or locked cases.
3. Communicates to store management about any issues with merchandise levels or merchandising standards, need for supplies and suggests ideas for process improvement.
4. Places product and supplies in the correct area according to store environment standards.
5. Consistently provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support.
6. Is familiar with Goodwill\'s store promotions and services to effectively answer inquiries and offer information about Goodwill to customers.
7. Maintain the store environment standards to ensure a clean, friendly and safe environment for all internal & external customers.
8. Other duties as assigned.

Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.

Amazing Reasons

• Flexible scheduling so you can have a life.
• No extended hours for the holiday season so you are able to enjoy time with your family and friends!
• Career growth opportunities through our specialized training and development, including customer service training.
• A guaranteed ten thousand steps to keep you active and healthy !
• Early access to your wages
• Never the same day (or the same donation) twice!
  
• Once hired, refer your friends to add more money to your pocket after they complete their probationary period!

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a
  customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and
  maintain customer service standards when interacting with donors.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

Qualifications

Skills

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Education

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.