Outlet Shift Supervisor - Kearney Outlet

Goodwill of Colorado; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Job summary

Goodwill of Colorado is seeking a versatile Shift Supervisor for the Secondary Markets (Outlet-Recycling) to lead outlet and recycling operations. The role involves supervising staff, ensuring excellent customer service, and maintaining a clean, organized sales floor and warehouse area.

You will serve as Manager-on-Duty, demonstrating an Attitude of Gratitude to support our mission. Ideal candidates have prior supervisory experience in retail, recycling, production, or warehousing, with strong

Qualifications

• High School diploma or equivalent preferred.
• Experience in retail, recycling, production, or warehouse preferred.
• Able to stand for long periods, lift up to 75 lbs, and operate material handling equipment.

Responsibilities

• Lead and assist the Secondary Markets team and oversee daily operations.
• Coordinate opening/closing of work areas and secure facilities.
• Monitor KPIs and production logs; report performance.
• Train staff and participate in onboarding and interviewing new hires.
• Ensure safe operation and proper maintenance of equipment and vehicles.

Skills

Attention to detail

Communication

Leadership

Decision making

Education

High School diploma or equivalent

Tools

Pallet jack

Walkie stacker

Forklift

Hand dolly

Job description

*Please Note: This position will be posted through Thursday, October 29th, 2026*

Pay: $22.36 Hr.

Please Note: This supervisory position is full-time and will require open availability (including evenings and weekends). Our Outlet Stores are open 8 am to 8 pm daily.

Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become our Shift Supervisors. Previous supervisory experience in retail, restaurant, production, manufacturing, warehousing or similar industries is preferred for this position. A successful Shift Supervisor will naturally become a top candidate for career growth opportunities within Goodwill's Operations Division.

JOB SUMMARY:

The Shift Supervisor, Secondary Markets (S.M.)-Outlet-Recycling, will primarily work in the outlet and recycling environment in an area of combined work responsibilities. The S.M Shift Supervisor will be responsible for assisting the Secondary Markets Assistant Manager (ASM) in leading and assisting the employees, overseeing customer service, and the appearance of the sales floor and warehouse area of work. The S.M Shift Supervisor will act as Manager-on-Duty providing excellent customer service displaying an "Attitude of Gratitude" in order to support the mission of the organization.

ESSENTIAL FUNCTIONS:

• Supports the Secondary Markets ASM's by conducting daily safety and stretching huddles, communicating daily operational changes to outlet/recycling and production employees, reporting and documenting tardiness and call-offs, assisting with onboarding and training of new employees, and assisting with job interviewing. Assists ASM with the completion of employee incident reports and disciplinary write-ups. Observe employees' area of work to make sure key performance indicators (KPIs) are being met and assist with the reporting of weekly production numbers of various categories and revenue. Coordinates the daily break and lunch schedule. Works with ASM on scheduling time off requests.
• Coordinates the opening/closing of work area operations throughout the location to secure the facility's operation.
• Oversee the working operation of the locations equipment and ensure work tickets are submitted and preventive maintenance (P.M.'s) is up to date.
• Coordinates the placement of employees' area of work and inventory for the outlet/recycling area.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly and/or other equipment or tools to effectively move and store donated product.
• Loads and unloads trailers from the back dock and does the bill of Laden when applicable.
• Ensure KPIs spread sheets are updated daily for production logs, inventory, load list, and donations.
• Coordinates the area of work responsibilities for secondary markets between recycling and outlet.
• Ensures special trailers are unloaded and given back to the transportation depart in a time-bound manner.
• Coordinates, completes, and trains within the on-the-job training (OJT) and standard operating procedures (SOP) guidelines and Learning and Development (L&D) requirements, utilizing the employee resources, references guides, and policies.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• Previous retail, recycling, production, or warehouse experience is preferred.

Other:

• Have high attention to detail and the ability to make decisions.
• Able to withstand prolonged standing, bending, and lifting up to 8 hours per day.
• Able to lift up to 75 lbs, use a dolly and pallet jack as required.
• Able to obtain Powered Equipment Operator certification to safely operate equipment. Ability to operate hydraulic baler and forklift. Ability to be forklift certified.
• Able to occasionally work weekends, evenings, and holidays with overtime as necessary.
• Able to communicate effectively with customers, managers, supervisors, staff, and peers.

*This position is eligible for Daily Pay!Work today, get paid today!We'vepartnered withDailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.*

Full-Time employees in our Retail and Sales/Operations Division are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

*Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

*Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

*Goodwillparticipatesin E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

*We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 171 - Shift Supervisor, Secondary Markets-Outlet-Recycling

Dept Number: Varies - Operations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - FREQUENTLY

Moderate: 15-44 lbs - CONTINUOUSLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - FREQUENTLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - CONTINUOUSLY

At Shoulder - FREQUENTLY

Below Shoulder - FREQUENTLY

TWISTING - OCCASIONALLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - FREQUENTLY

Repetitive Movements - FREQUENTLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - OCCASIONALLY

SPEAKING - OCCASIONALLY

OTHER, please describe -

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.