Outlet Server - HRC Biloxi Family Dining

Hard Rock International; Biloxi (MS); On-site; USD 12,000 - 21,000; Part time

Job summary

Hard Rock Cafe Biloxi is seeking a part-time Server to guide guests through the Hard Rock experience. You will take orders, run food, handle payments, and ensure guests receive attentive service with knowledge of our offerings.

You’ll verify ages, promote responsible service of alcohol, maintain a clean station, and contribute to memorable guest moments that foster customer enthusiasm and repeat visits.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Skills

Customer service

POS system

Cash handling

Alcohol service

Tools

POS system

Job description

## Outlet Server - HRC Biloxi Family DiningApply: Hard Rock Cafe Biloxi: Part time: Posted Today: R15666Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.