Outlet Server - Council Oak

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Server to provide food and beverage service across the property's restaurants, delivering a positive guest experience.

The Server will greet guests, uphold standards, and support the Front of House team while complying with Gaming Commission Regulations and Seminole Tribe policies.

This role requires a high school diploma (or equivalent), English communication skills, and a professional, enthusiastic appearance.

Qualifications

• High School Diploma or equivalent required with 1–2 years of high-volume service experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Responsibilities

• Serves food and beverage to guests throughout the restaurant.
• Greets guest in restaurant in a positive manner.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Skills

Customer service

English proficiency

Guest relations

Attention to detail

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Server is responsible for serving both food and beverage to guests throughout the property ensuring a positive guest experience in the Council Oak Steaks & Seafood Restaurant.

Check out more information about our property restaurants by visiting: http://www.seminolehardrocktampa.com/tampa-restaurants.

After your application is submitted, if we are interested in considering you for a Front of House position you will be contacted by the Food & Beverage Department to discuss your background and see where you may fit best!

Essential Duties Include, But Are Not Limited To

• Serves food and beverage to guests throughout the restaurant.
• Greets guest in restaurant in a positive manner.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Qualifications

• High School Diploma or equivalent is required with a minimum of one (1) to two (2) years of high volume service, or the equivalent combination of education and/or experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Work Environment

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.